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Valley Honda - Service Center

Aurora, IL

4.9
100 Reviews

100 Reviews of Valley Honda - Service Center

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March 09, 2024

Sam and valley Honda staff are great. Their professionalism and costumer care is excellent. Thank you! More

by gerardo1130
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Valley Honda responded

Thank you, Gerardo! We're thrilled to hear that you had a positive experience with Sam and our team. We look forward to serving you again in the future!

February 01, 2024

My family and I have worked with Tom for over ten years. He is by far the best consultant I have ever worked with. He goes above and beyond my expectations, and I always leave feeling well taken care of. I More

by suzd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Propersi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonzo
Feb 02, 2024 -

Valley Honda responded

Thank you for your thoughtful review! We're thrilled to hear about your positive experiences with Tom over the past decade. It's fantastic to know that he exceeds your expectations and has become not just a consultant, but a friend. We appreciate your trust in us and look forward to assisting you in the future.

January 13, 2024

Gianna Feliciano was so great to work with when I needed to get our 2023 Odyssey serviced after being in an accident. She stayed in contact with me every step of the way. The Service Department at Valley More

by Juventus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianna Felicianno
Jan 18, 2024 -

Valley Honda responded

Thank you for sharing your experience with Gianna and our Service Department! We're thrilled to hear that Gianna's assistance made a positive impact on your vehicle needs. We appreciate your feedback and look forward to serving you again in the future.

January 05, 2024

John was a very pleasant salesperson to deal with. He was very much knowledgeable and informative. We had no plan to purchase any car, but John convinced us to leasing our new vehicle. I guess that More

by Sumitra.dasgupta
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Griffin
Jan 05, 2024 -

Valley Honda responded

Thank you for your positive feedback! It's wonderful to hear that John made your leasing experience enjoyable. We're thrilled to have him on our team, and we hope you continue to enjoy your new Honda!

December 03, 2023

Always great service and friendly . Vehicle service done in timely manner and vehicle left clean More

by lld2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Valley Honda responded

Thank you for your five-star review! We appreciate the opportunity to serve you and your automotive needs!

September 28, 2023

On our first visit to Valley Honda’s Service Department, we were fortunate to be assisted by Chad O’Neil, who provided prompt, courteous, and thorough assessment to resolve an issue of a nail in one of our More

by Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Valley Honda responded

Wow! On behalf of all of us at Valley Honda, thank you for your thoughtful review! We are thrilled to hear that Chad went above and beyond during your time in our service center. We look forward to assisting you in the future! Take care!

September 24, 2023

Daniel Monjaraz was very professional and helpful during my last visit at Valley Honda in Sept 2023! Thank you so much for being there for us and for our vehicles.... More

by digatrehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Monjaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Valley Honda responded

Thank you for taking the time to share your experience!

September 14, 2023

Sept 12, 2023 I went to service area and was meet with a huge SMILE from Daniel Monjaraz. This was raining all day. I explain to him, My blades were skipping and it was making me very nervous. With the weat More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Monjaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Barrera and the porter “Jesus”
July 10, 2023

This review is for Service Dept: Marco is very knowledgeable, extremely professional and friendly. I always felt comfortable asking any question knowing I would get a straight forward response whe More

by Bogucki Fambam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Valley Honda responded

Thank you for taking the time to leave such a positive review about your experience with Marco and the Service Department at Valley Honda. We're thrilled to hear that Marco impressed you with his knowledge, professionalism, and friendly demeanor. We appreciate your recommendation and are glad to know that you're willing to make the hour-long commute because of the exceptional service you receive. We will make sure to pass on your compliments to the management team. Take care!

February 03, 2023

Marco was great to work with. I took my CR-V in for a recall on the gearbox. After the installation there was a noise problem with the car that meant Valley Honda had to keep th More

by kr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Valley Honda responded

Thank you for your feedback! It's wonderful to hear that Marco provided a great experience during your recent visit to our Service Center. Have a wonderful weekend!

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