Valley Honda - Service Center

prompt service and friendly as can be. came into the dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did dealership late on a Saturday afternoon and was greeted by Bob, the owner, who could tell I was not happy. Not only took care of my problem but did not charge me for the part and labor. More

I contacted Pat Malik with a desire for pricing on a new (2011) Odyssey Touring Elite a year ago today. I had put the purchase "out to bid" with 5 dealers across Chicago. Not only was Pat the most persona (2011) Odyssey Touring Elite a year ago today. I had put the purchase "out to bid" with 5 dealers across Chicago. Not only was Pat the most personable (and he remains so long after my purchase), his price was far superior to the others. Pat has continually followed up with me to make sure I was satisfied, and if/when I have a question, I call him and he immediately researches the issue and provides me with guidance. i wo9uld recommend Pat to anybody looking for a new Honda. The guy is the best car salesman I've ever worked with, by far. He earned my trust, which not many car salesmen can do to people. On a second note, I brought my van in for a software upgrade relative to the battery warning a couple weeks ago. The service facility is the most incredible service facility I have ever been in. Wi-fi, Macs, coffee, flat screens, adequate seating. I got more work done in that waiting area than I get done in a full day in my office. Everybody is nice! I don't know how they provide all that service and pricing and remain profitable...but I commend Valley Honda for a job so well done. More

We have only had the best service from them both in Sales and Services. They always go to the extra mile for us. Thank you and Services. They always go to the extra mile for us. Thank you More

You are King for Day when you purchase from Valley Honda. Give it 2 years and the throne is tarnished. Uncreative, unresponsive to a simple request. Sad Sad Sad :( Give it 2 years and the throne is tarnished. Uncreative, unresponsive to a simple request. Sad Sad Sad :( More

This dealer is really the best dealer I've ever dealt with. Their service department does good work, they're fast, they're neat, fairly priced, and have a great lobby to hang out in. Their internet sal with. Their service department does good work, they're fast, they're neat, fairly priced, and have a great lobby to hang out in. Their internet sales process simply is the best and easiest way to get a great deal with no screwing around. I bought a car from Yaseen Ohman via email, and he was completely professional and made the whole experience pleasurable. I got a deal on my Accord better than anyone has listed on any message board I've checked. Frankly, it was my experience with their service on my old Accord that sealed the deal for me in buying a new one. More

We have had our 2006 Odyssey serviced twice--oil changes plus tire rotation and recommended 10,000 (I think it was) service. We have been very satisfied with the employees and, while the service prices are plus tire rotation and recommended 10,000 (I think it was) service. We have been very satisfied with the employees and, while the service prices are higher than if you went to Jiffy Lube or someplace like that, there is comfort in knowing that the dealer will be held responsible if they do something incorrectly, so it's worth a few extra dollars. More

Came in for warranty service for my new Ody, which requires removing the radiator cover clips and bumpers. Received by Kevin, who is the assistant service manager of this dealer. Very friendly and c requires removing the radiator cover clips and bumpers. Received by Kevin, who is the assistant service manager of this dealer. Very friendly and comprehensive to deal with. Told me that my van will be washed after service. First complaint: when I got my van back, not only they did a SLOPPY job in washing, they did not even dry the roof! Now all that dried water water spots had dried out all over the roof and many portions of the glass, I had to go home and repeat the wash AND had to wax down the whole van. Worse, I opened the hood to inspect what they did, one plastic clip was missing and many of the remaining clips were either loose or badly scratched. Although I called back and called Kevin for this bad service, he sincerely apologized and told me if I can go back and re-do the work/cleaning, which I did, and he made it up to me. All the clips were checked and replaced, plus the van is detailed inside out. But, to my dismay, I still some other vehicles doing the same old sloppy wash and not drying out the roof. Does it take for the owners to complain before they do something? Even with the good response of Kevin to make up for their mistakes, I still will not trust their service department. Will be going for my first oil change soon and I am already thinking NOT to go back to this dealership again. More