Valley Honda

My wife wanted a Pilot: I did a fair amount of research My wife wanted a Pilot: I did a fair amount of research on the web an then called a couple of Dealerships to discuss price and spoke to Kevin Frank o My wife wanted a Pilot: I did a fair amount of research on the web an then called a couple of Dealerships to discuss price and spoke to Kevin Frank on the phone. Keven was great - Persistent without being annoying - Friendly - straight forward and "to the point" - very helpful both before and AFTER the purchase of our Pilot. I would definitely go hear again - This was our first car buying experience since 2003 (we had a Honda Odyssey with over 200k miles that we bought new that we traded in). and it was much better than I remember. We were in and out in about an hour. Malcolm from Woodridge. More

While having bad experiences at other dealerships with pushy salesmen,and hidden prices, Valley Honda in Naperville/Aurora gave me the best experience I ever had. The whole facility is nicer than most dea pushy salesmen,and hidden prices, Valley Honda in Naperville/Aurora gave me the best experience I ever had. The whole facility is nicer than most dealerships I been to. All the staff were happy and friendly even though the place was busy. Mario and Jab lead me through the whole process of buying my car step by step at my pace. They listened to all my concerns and were eager to answer them. I will recommend Valley Honda to everyone I know. More

Harvey was very good to work with. Pricing was very competitive as I shopped around a lot and the experience was good. I would definately recommend this dealer and Harvey to someon else competitive as I shopped around a lot and the experience was good. I would definately recommend this dealer and Harvey to someon else More

They were very helpful throughout the entire process. Michelle knew her information and was always willing to help out the customer if needed. Overall, great experience purchasing my first new car. Michelle knew her information and was always willing to help out the customer if needed. Overall, great experience purchasing my first new car. More

I bought two new cars previously in my life - one was an OK experience but the dealership didn't go out of their way; the other was a terrible experience and I wish terrible things upon everyone who works t OK experience but the dealership didn't go out of their way; the other was a terrible experience and I wish terrible things upon everyone who works there. We went to Valley Honda in response to an online advertisement for an incredible lease deal on a new Honda Odyssey. I was skeptical and expected the worst - the lease offer being an enticement to get me there and not being really available. I was wrong. The lease was available. The folks I worked with were courteous, professional, and sensitive to our needs. Further, they offered NO PRESSURE at all. Upon our initial visit we left and went to the local Toyota dealership. While they were also very courteous, they simply couldn't match the Lease Offer from Honda. Further, the Odyssey's just a cooler Minivan (as cool as minivan's get). We returned to Valley Honda the following day and finalized the lease deal - the final monthly payment of our lease was actually $.20 less than the advertised price. WOW - never heard of that before. UPDATE: Within the first week of having the new Odyssey, I swiped the side of our garage while entering. This resulted in the front quarter panel and fender having damage. I had no idea what this would cost to fix, but prepared myself for the worst. I took the vehicle to Valley Honda the next day to have it fixed. Firstly, the offered to fix it same day with a VERY fair price (much less than I expected). Secondly, not long after being brought home by their service concierge, I received a call from Valley Honda stating that there was no damage actually done to the vehicle - and that they were able to buff it out with a buffer. My car was ready, AT NO COST. I get it that they didn't paint or replace anything - but I didn't even have to pay for labor. I've never heard of this before. What a wonderful experience. If you're looking for a new Honda in the Naperville/Aurora area - this is the place. Ask for Kevin Frank - he'll treat you with respect and courtesy. More

Salesmanship: Pat Malik was professional, courteous, and just the right amount of friendly. He listens to what a person wants and trys to offer what may fit your your needs cirteria, based on inventory ava just the right amount of friendly. He listens to what a person wants and trys to offer what may fit your your needs cirteria, based on inventory availablity. Pat was not pushy and was genuine in his interest to find the right vehicle for me. The info of the used car of my interest was offered to me in a nice booklet for my review (Carfax report,their inspection highlights,repairs,etc. Dealership: Appearance was meticulous,the emloyees were all dressed well and all seemed happy. This to me reflects that if the employees are treated well and are happy...then customers will be treated well. The customer area was very comfortable and trimmed with things to make waiting enjoyable and or productive (wifi, PC's, TV, coffee, desks, cubicles). Also surprising was that the onwer of the Dealership came by and introduced himself and spoke to me for a few minutes. I can honestly say that this has been the most enjoyable car buying experience in a dealership. I hope the vehicle I bought turns out to be as good as it seems. :) More

We had an outstanding experience with Joseph Barsalona at Valley Honda. This is our fourth vehicle from Valley Honda and each time we have experienced excellent customer service, a fair price, and a general Valley Honda. This is our fourth vehicle from Valley Honda and each time we have experienced excellent customer service, a fair price, and a general "above and beyond" attitude. In this case, the dealings with Joe were no exception. He was flexible to our schedule and even entertained the kids while we signed the paperwork. It was a very pain-less process and I can whole-heatedly recommend both Joe in specific and Valley Honda in general! More

We were so pleased with Valley Honda. The customer service is amazing. We worked with Steve Grady and he was just impressive. He met all our needs without being pushy at all. If you haven't been to service is amazing. We worked with Steve Grady and he was just impressive. He met all our needs without being pushy at all. If you haven't been to Valley Honda, I would suggest you pay them a visit. If I were shopping for another new car, I would consider getting a Honda, just so I could deal with Valley Honda again. More

The customer service was great at Valley Honda. As a first time buyer I was very nervous and was not sure what to expect from the sales staff. Michelle Malvasio and her team were very friendly and worke first time buyer I was very nervous and was not sure what to expect from the sales staff. Michelle Malvasio and her team were very friendly and worked hard to get me the best price on my dream car. I love my Honda Civic and am glad I purchased my car from Valley Honda. More

Venus Taylor provided excellent service all around. She was cordial, courteous, and highly professional. Ms. Taylor provided us with all the necessary background information we needed for the car. Highly r was cordial, courteous, and highly professional. Ms. Taylor provided us with all the necessary background information we needed for the car. Highly recommended. More