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Valley Hi Nissan

Victorville, CA

Overview
Employees
Reviews
Vehicles
4.9
324 Reviews
With all of the options in Southern California finding the right dealership to make your next big purchase at can be tough! When you purchase a car do you want to work with friendly knowledgeble representatives in a no-pressure hassel-free environment? Do you want to bring your new vehicle to a state of the art service department with SEVERAL master-technicians that are certified to work on your new Nissan? If your answers to those questions are "YES" then visit us here at VALLEY HI NISSAN. Our staff is award winning our inventory is vast and pristine...and we ARE your Hometown dealer so we strive to exceed your expectation in every
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15722 Valley Park Lane

Victorville, CA

92394

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Showing 324 reviews

September 23, 2024

I like the person who help me there because they care for me and help me with my rental car I’m grateful with Tyler my customer service agent More

by Blanca Barboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Valley Hi Nissan responded

"I'm so glad to hear that Tyler provided you with such great support! Having someone who truly cares and goes the extra mile is always a relief. Your gratitude for their help with your rental car really shines through—Tyler definitely deserves recognition for their outstanding customer service!" Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 05, 2024

I was there for a flat tire repair. 360 dollars a fine job. Just forget one little thing. The value cap. For 360! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Valley Hi Nissan responded

Thanks for your feedback! We're glad the repair went well, but we’re sorry about the missing valve cap. That shouldn't have been overlooked. Please stop by, and we'll make it right. We appreciate your business and want to ensure everything is perfect.

August 21, 2024

Valley Hi Nissan is the best Nissan dealer in SoCal! Definitely worth the drive from wherever you are. The staff is friendly and considerate. The showroom is clean. 5 stars all around. More

by Nissanguy
Recommend Dealer
Yes
Employees Worked With
Joe Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Woodard, Alan Yarbrough, Anthony Sabatino, Jorge Cervantes
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Aug 22, 2024 -

Valley Hi Nissan responded

Thank you for the amazing review! We're thrilled to hear you had such a great experience with us. Your kind words mean a lot to our team. Safe travels, and we hope to see you again soon!

August 03, 2024

Excelente Atención al Cliente y Buen Servicio! !! Tengo 3 años de Visitarnos y siempre son bien profesionales. More

by mwmanzur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Yarbrough, Anthony Sabatino, Jorge Cervantes
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Aug 06, 2024 -

Valley Hi Nissan responded

¡Gracias por tus amables palabras! Nos alegra saber que has tenido una excelente experiencia con nosotros durante los últimos tres años. Apreciamos tu lealtad y tu confianza en nuestro equipo.

Aug 09, 2024 -

Valley Hi Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

Marshall the sales manager and service department took good care of our issues. Very professional and we will return again. No complaints at all on my end. Thank you Valley Hi Toyota More

by elmera.panameno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall sales manager , Anthony Sabatino
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Aug 06, 2024 -

Valley Hi Nissan responded

Thank you for your kind words! We're pleased to hear that Marshall and our team took good care of your needs. We look forward to seeing you again and appreciate your trust in Valley Hi Nissan.

July 31, 2024

I've been going to this place for my oil change,they do a great job. More

by Lene
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wooten
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Aug 06, 2024 -

Valley Hi Nissan responded

Thank you for your continued trust in us for your oil changes! We're glad to hear you're satisfied with our service. We look forward to serving you again.

July 31, 2024

Alfonso’ was friendly and accurate. The technical was on point as well. I would highly recommend Valley Nissan More

by Moses.gonzalez4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
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Aug 08, 2024 -

Valley Hi Nissan responded

Thank you for the kind words! We’re so glad to hear that Alfonso provided friendly and accurate service and that our technical team met your expectations. Your recommendation means a lot to us. We look forward to serving you again at Valley Hi Nissan!

July 22, 2024

The service I received at Valley High Nissan was as always top notch. Mark has always been helpful and honest. More

by g.glenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
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Jul 24, 2024 -

Valley Hi Nissan responded

Thank you for your feedback! We're thrilled to hear that you consistently receive top-notch service at Valley Hi Nissan. Mark is dedicated to providing helpful and honest service, and we're glad to see his efforts recognized. We look forward to continuing to serve you!

April 23, 2024

They are always very helpful and nice. I have been going there for many years and never had an issue. Excellent customer service. More

by asilvis0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler. Jack. Mark
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Jun 06, 2024 -

Valley Hi Nissan responded

We're thrilled to hear that you've had such positive experiences with Valley Hi Nissan! Providing excellent customer service is always our top priority, and it's fantastic to know that you've consistently found our team to be helpful and accommodating. Thank you for your loyalty over the years—we truly appreciate your trust and support. If there's ever anything else we can assist you with, don't hesitate to reach out.

April 16, 2024

Great service from angel. Will be back again.Clean waiting areas and close bye lunch options makes waiting easy. More

by Jasonsmythe95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGEL ORTIZ
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Apr 25, 2024 -

Valley Hi Nissan responded

It's wonderful to hear that Angel provided you with great service during your visit to Valley Hi Nissan! We strive to make every customer's experience as seamless and enjoyable as possible, and we're glad that you found our waiting areas clean and convenient. Thank you for your kind words, and we look forward to welcoming you back again in the future! If you ever need anything else, don't hesitate to let us know.

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