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Valley Hi Nissan

Victorville, CA

Overview
Employees
Reviews
Vehicles
4.8
286 Reviews
With all of the options in Southern California finding the right dealership to make your next big purchase at can be tough! When you purchase a car do you want to work with friendly knowledgeble representatives in a no-pressure hassel-free environment? Do you want to bring your new vehicle to a state of the art service department with SEVERAL master-technicians that are certified to work on your new Nissan? If your answers to those questions are "YES" then visit us here at VALLEY HI NISSAN. Our staff is award winning our inventory is vast and pristine...and we ARE your Hometown dealer so we strive to exceed your expectation in every
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15722 Valley Park Lane

Victorville, CA

92394

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Showing 286 reviews

December 04, 2025

The guys at Valley hi Nissan are amazing they are very thorough and professional. I love going to them for service More

by Jaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Valley Hi Nissan responded

Thank you for the great feedback. We appreciate you and are glad you enjoy servicing with us.

November 16, 2025

They are the very best and the hold staffing management teams . great -great team work More

by lady6ft@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2025 -

Valley Hi Nissan responded

Thank you for the wonderful review! We’re grateful for your recognition of our staff and management team. Our goal is always to provide the best service through strong teamwork, and it means a lot to know it shows. We appreciate you and look forward to serving you again!

October 08, 2025

Absolute horrible experience with service advisor tyler wooten. really unprofessional and not helpful. a multi point inspection was written on the invoice, but tyler said they forgot to do it and i had to More

by mason h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
tyler wooten
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Oct 09, 2025 -

Valley Hi Nissan responded

Hi Mason, we’re sorry to hear about your experience. We take this feedback seriously and would like to address it directly. Please reach out to our Service Director, Mark Lugo, at mlugo@valleyhi.com or 760-241-1700 so we can make this right.

Oct 11, 2025 -

Valley Hi Nissan responded

We’re very sorry to hear about your recent service experience. That’s not the level of professionalism or accuracy we expect from our team, and we appreciate you bringing it to our attention. We’d like the opportunity to review what happened and make things right. Please reach out to our Service Director Mark Lugo directly at (760) 241-1700 or email at mlugo@valleyhi.com so we can discuss your visit in more detail and ensure your concerns are properly addressed. Thank you for your feedback — it helps us improve.

August 17, 2025

My experience at Valley Hi Nissan was fantastic, thanks to Tony. He was the salesman who helped me purchase a 2022 Mini Cooper, and he made the whole process incredibly smooth and enjoyable. Tony was so f More

by Ebmsynthp0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hernandez
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Aug 19, 2025 -

Valley Hi Nissan responded

Ebmsynthp0p, it's experiences like yours that really keep us motivated! Thank you so much again for your feedback! We hope you have a great day!

August 13, 2025

Buen servicio, Antonio es muy amable y bueno en su trabajo nos atendió muy bien y fue atento More

by Jonathan Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Duarte
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Aug 15, 2025 -

Valley Hi Nissan responded

¡Gracias por tu reseña! Nos alegra saber que Antonio te atendió tan bien.

June 18, 2025

They help me financed my Nissan Rogue I will highly recommend to my friends and family More

by menjv66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Duarte, Jorge Cervantes
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Jun 20, 2025 -

Valley Hi Nissan responded

Thank you so much! We're glad we could help you with your Nissan Rogue. We appreciate your recommendation!

May 10, 2025

Worst place ever . There Liars . I would never go back and buy another car ever More

by jfloresofsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harold Deem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Ibarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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May 12, 2025 -

Valley Hi Nissan responded

We're sorry to hear about your experience and truly regret that we fell short of your expectations. We'd appreciate the opportunity to learn more about what happened so we can address it properly. Please feel free to reach out to Harold Deem, our General Sales Manager, at (760) 241-1700 or by email at hdeem@valleyhi.com. We're here to help and hope to earn back your trust.

April 25, 2025

Fantastic dealer with the most supportive and friendly staff - from sales to service! I am very favorably impressed. More

by jackdevlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Avalos
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Apr 28, 2025 -

Valley Hi Nissan responded

Thank you so much for the kind words! We're thrilled to hear you had such a positive experience with our sales and service teams. Your support means a lot to us, and we're always here if you need anything. See you next time!

April 22, 2025

It was a great experience, everyone was so helpful and understanding to our needs. Tony, Kelvin, Cory, Kobe and Cody and all the ones I missed that we met today you all were awesome! More

by tobbiee63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Cory, Cody, and Kobe
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Apr 23, 2025 -

Valley Hi Nissan responded

Thank you so much for the kind words! We’re thrilled to hear our team—Tony, Kelvin, Cory, Kobe, Cody, and everyone else—made your experience a great one. We’ll be sure to pass it along!

April 13, 2025

Marshall Ibarra and Tony Heranadez were both great and so helpful with great communication. I enjoyed the conversation along with the knowledg. More

by monicanbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Hernandez
Report | Print
Apr 14, 2025 -

Valley Hi Nissan responded

Thank you! We’re glad Marshall and Tony made your experience enjoyable and informative. We’ll be sure to pass along the kind words!

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