Valley Hi Kia
Victorville, CA
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655 Reviews of Valley Hi Kia
Great customer service Gloria was awesome helping us get a car! They really worked with us to make it possible. Louie did his best to get us a payment we could afford. Gloria was awesome helping us get a car! They really worked with us to make it possible. Louie did his best to get us a payment we could afford. More
Kia Experience Victor was our salesman. He was extremely helpful and patient with us and saw us through the process. Bi would return to Kia to purchase another vehi Victor was our salesman. He was extremely helpful and patient with us and saw us through the process. Bi would return to Kia to purchase another vehicle in the future. More
Car buying experience This Kia dealership has great customer service. Oscar Cruz in sales is knowledgable and is willing to help you find what you need. Louie sales manager This Kia dealership has great customer service. Oscar Cruz in sales is knowledgable and is willing to help you find what you need. Louie sales manager is great letting you know what is needed to get you in a car. More
With Expertise and Professionalism I'm in the market to purchase a new car for my lovely wife who has been hounding me that she wants a new car because her current one is 15 years old a I'm in the market to purchase a new car for my lovely wife who has been hounding me that she wants a new car because her current one is 15 years old and the paint looks like its been through a severe Saudi Arabia desert storm. After researching several options my persuasive wife decided on the KIA K900. We went to a dealership near the 10 fwy. We walked around the dealership for what it seemed like an hour before someone finally asked us if we needed any help. Needless to say, the expertise and professionalism of the staff was not up to par. Two weeks after, we walked into Valley-Hi KIA. Complete Day-and-Night service. We were promptly greeted by the KIA Receptionist...I believe her name was Yvonne. She immediately notified a Salesperson of our presence and offered us popcorn while the Salesperson made his way to us. While in the lobby, the Receptionist introduced us to the General Manager, Eddie Chavez. He was very receptive and accommodating to our needs. He is definitely a people-person and put our worries at-ease. Our Salesperson showed us around the dealer floor and answered every question we had about the K900 with expertise and professionalism. At the end of the day lets just say my influential wife will be getting an early K900 Christmas present from Valley-Hi KIA...because a happy wife is a happy me!!! Thanks Valley-Hi KIA. Sincerely, Fernando G. More
Serviceable Alma was very attentive, understanding and hoping (I believe) that my financial dilemma, meaning some credit for my leased car, would be met. El Ranch Alma was very attentive, understanding and hoping (I believe) that my financial dilemma, meaning some credit for my leased car, would be met. El Rancho Motors had assured me of it, so I assumed other agencies would do likewise. I was wrong, but the professional service received was exceptional. Thank you. More
excellent experience at service department Service department provided an excellent service. Would highly recommend to anyone. They provided a quick service even without an appointment. Service Service department provided an excellent service. Would highly recommend to anyone. They provided a quick service even without an appointment. Service advisor was friendly and professional More
great and friendly!!! Justin or jc as everyone calls him, was very helpful and so amazing. You won't find a better associate there. If you are looking for a car, see them Justin or jc as everyone calls him, was very helpful and so amazing. You won't find a better associate there. If you are looking for a car, see them! More
Great Prices, no pushy sales people! I just bought a 2013 Kia Rio and the process was honestly, fun. I felt like everyone there was truly there to find the best selection for me. If you a I just bought a 2013 Kia Rio and the process was honestly, fun. I felt like everyone there was truly there to find the best selection for me. If you are a first time buyer like myself, then go to Kia! Great deals, great warranties, and extremely amazing staff! Thank you Kia! And thank you Justin! More
Quick Response to a Problem My check engine light came on today, I've never had an issue with my 2013 Kia Optima. It started running sluggish and once I turned it off it was hard My check engine light came on today, I've never had an issue with my 2013 Kia Optima. It started running sluggish and once I turned it off it was hard to get it to start. I called Dave in the service department and he told me to bring it in to see if they could at least get the codes read to see what the problem was and I may have to wait for an appointment tomorrow. To my surprise he was able to get the codes read and have it repaired. Woohoo! I don't have to bring it back another day. He saved the day! I didn't mind the wait because I knew I was being squeezed in between scheduled appointments. I am soooo happy that my Optima was fixed so quickly! Great Job Valley Hi Kia!! JoAnna Torres More
Service Chris was very helpful with my concerns. Felt like he really cared. Took care of my vehicle and I very professionally. Spoke with master technician in Chris was very helpful with my concerns. Felt like he really cared. Took care of my vehicle and I very professionally. Spoke with master technician in office about concerns and was greatly pleased with his knowledge and explanation. More