Valley Hi Kia

KIA Sorento Arrived at 12:30pm and left at 8pm exhausted. Sales well informed about product and was helpful in selecting the product. Would suggest shorteni Arrived at 12:30pm and left at 8pm exhausted. Sales well informed about product and was helpful in selecting the product. Would suggest shortening time to purchase. More

Good service The service was good, Alma did a good job. Great communication..helped my mom find a vehicle everything good so far. Thank you for all the help The service was good, Alma did a good job. Great communication..helped my mom find a vehicle everything good so far. Thank you for all the help More

A.J. salesman was awesome! The overall experience was exceptional. There was never any pressure, from anyone at the dealership. Our salesman A.J. was the best salesmen we have The overall experience was exceptional. There was never any pressure, from anyone at the dealership. Our salesman A.J. was the best salesmen we have ever worked with, in our long car buying history. Would highly recommend A.J. to all of our friends and family. Would return for our next car purchase. More

Numer 1 dealership in the High desert The number 1 dealership in the high desert I never leave reviews but I had to after over 6 years of excellent sales service to all the managers and fi The number 1 dealership in the high desert I never leave reviews but I had to after over 6 years of excellent sales service to all the managers and finance to thanks guys More

marisol is awesome! Called is last night answered all my questions ,came in today and i received excellent service. good customer service from all staff . Don't forget to Called is last night answered all my questions ,came in today and i received excellent service. good customer service from all staff . Don't forget to ask for Marisol . More

Gilbert was awesome. We came in with the intent to get the best deal possible but with out force or hassle Gilbert took great care of us. We will definitely sent our famil We came in with the intent to get the best deal possible but with out force or hassle Gilbert took great care of us. We will definitely sent our family to Gilbert and to the Valley HI Kia Thank you More

One of a kind The entire team is so professional and knowledgeable. The sales person was amazing. She was not pushy. She didn't rush us. She gave us a great deal The entire team is so professional and knowledgeable. The sales person was amazing. She was not pushy. She didn't rush us. She gave us a great deal More

Good experience Friendly sales person and good customer service nice selection of cars we recommend to friends and family. Nice area and clean bathrooms were clean an Friendly sales person and good customer service nice selection of cars we recommend to friends and family. Nice area and clean bathrooms were clean and nice More

Worst Car service in the Hi desert On Saturday morning 12/03/2016 my wife and I took our 2017 Sportage to have the first oil change, I really did not want to go there because pass exper On Saturday morning 12/03/2016 my wife and I took our 2017 Sportage to have the first oil change, I really did not want to go there because pass experience, but the wife wanted the free oil change. After we left and got back home the dealer calls and told us that there was a nail on the sidewall of one of the tiers and it will need to be replaced, we told them to do the job but got a responds “Sorry we don’t have that tire on hand, we will have to order it” we said fine and paid in advance for the work, and setup and appointment for Tuesday 12/06/2016, at 2pm. So the wife takes off from work early and heads over there, when she got there they told her that the tire they had ordered was the wrong one. WOW! So then we were told they could have it the next day, so next day comes and I called about 11am and ask to speak to Stacy, no answer, so I left a message. Called again around 2pm and no answer, finally Stacy calls me about 4:35 asking me to bring it right in, I told her no, I left serval messages and did not get a call back and now it’s too late for me to do anything. Stacy then promise to get it in as soon as get there in the morning, well the next morning comes and I tried to call and get no answer again, tried several time and did not get an answer, so I head over there and a service Tech by the name of David helps me, I told him what had happen, he tells me he’ll go and speak to Jason the shop manager about it, I tell him good and to tell him I would like to see him as well, David comes back out takes care of me then tells me that Jason will be right out after he finishes with something, Never Comes Out! Then after sitting in the waiting room for an hour and half I go out to check on the status and see the car barely going into the shop, I ask another tech to bring it back out, and that when I finally see Jason, I told him “Bring my car back out and give me a refund” he tells me our system went down, WHAT IN THE WORLD DOES A COMPUTING SYSTEM HAVE TO DO WITH CHANGING OUT A TIRE! Come on you can close that ticket after I leave, everything was paid for, besides, why would you wait to tell your customer after an hour and a half that your system went down, how about letting them know ASAP and let them make the choice to stay or come back another day. Worst place ever! And the only reason they’re getting one star is because the system does not allow me to give them Zero. More

Great sales staff Happy with the entire deal, great sales and finance staff, awesome sales person who knows the product well, Thank You Marisol would gladly buy my next Happy with the entire deal, great sales and finance staff, awesome sales person who knows the product well, Thank You Marisol would gladly buy my next car from her. More