Valley Hi Kia

Really great experience Great customer service and flexible finance options. They worked with me even though I’m currently on leave from work and helped me into a nice safer Great customer service and flexible finance options. They worked with me even though I’m currently on leave from work and helped me into a nice safer car for my family More

Worst car buying experience ever! We went in to Valley Hi Kia to look at the Kia Sorrento EX 2.0L Turbo or EX V6 models. We were greeted by Frankie, our salesman who showed us the cars We went in to Valley Hi Kia to look at the Kia Sorrento EX 2.0L Turbo or EX V6 models. We were greeted by Frankie, our salesman who showed us the cars and took us on the test drives. I let Frankie know that I was already pre-approved with my financial institution and had check-in-hand. When it came time to talk business Frankie contacted his manager, Grey, to work with us for best price. Grey appeared to work in F&I and was very rude to us. He told us that the BEST offer that they could offer us with taxes and registration was $37,700. I told him that I had already contacted Jazz at Fontana Kia, Monique at Citrus Motors Kia of Ontario, and Kia of El Cajon (which is far away, but I would be in their neighborhood in a week). David Gunn of Kia of El Cajon was able to offer the same exact model (with all the same packages) at $35,600 with taxes and registration. When i told Frankie and his manager, Grey, they both got defensive with me and demanded to see my phone so they could see it and "make sure". I told them no and they treated me like I was a liar. They were very argumentative with me and would not work with me no matter what I said. The whole process went downhill from here. Grey told us there is nothing they could do for us and would not negotiate. They were very rude to us throughout the whole ordeal. Frankie and Grey acted like I owed them something or that I owed them a favor. When my wife and I walked out on them Frankie came running over to us to try to sell us a cheaper model and told us that this one is in our price range since we can't afford the Sorento that we were looking at. I'm not sure how he knows what my price range is, as I never disclosed that with him, but I wasn't about to purchase a vehicle for well above MSRP, especially when other Kia dealerships were quoting less than Valley Hi for the same model and packages. I ended up purchasing a BMW from BMW of Ontario. Valley Hi Kia-- go look at BMW of Ontario. This is how car buying and selling should be! ***DO NOT PURCHASE FROM VALLEY HI KIA!! WORST CAR BUYING EXPERIENCE EVER!*** More

Excellent service and friendly good price really good dealer going i recommend it to others forsure helpful and very excellent service good prices and nice cars good price really good dealer going i recommend it to others forsure helpful and very excellent service good prices and nice cars More

Great Experience! We had a great experience buying our 1st car. Moe and Frankie really helped get us a great deal! I love Valley Go Kia! Thanks guys! We had a great experience buying our 1st car. Moe and Frankie really helped get us a great deal! I love Valley Go Kia! Thanks guys! More

2018 Kia soul Thank you Valley Hi Kia for the outstanding customer service and for making the process of buying a car so easy. I would recommend salesmen Frank L, E Thank you Valley Hi Kia for the outstanding customer service and for making the process of buying a car so easy. I would recommend salesmen Frank L, Eddie L and the GM Moe C. Thanks again, Valley Hi Kia!! More

Buying a car Excelente service and the sales person really patient and helpful I highly recommend this dealer for your next car purchase. Thank you very much. We Excelente service and the sales person really patient and helpful I highly recommend this dealer for your next car purchase. Thank you very much. We are so happy with our new car More

Great service! I was helped by Alfredo Delatorr at the Valley Hi Kia. He was very nice and personable as soon as I arrived. He made the process of buying a car very I was helped by Alfredo Delatorr at the Valley Hi Kia. He was very nice and personable as soon as I arrived. He made the process of buying a car very easy and quick. He really helped me get ge best deal possible! Would highly recommend him and this dealer! More

Just bought a new Kia Forte Thank you to the Valley Hi Kia team for working with us and helping us get into the brand new Kia Forte thank you to Frankie and Fareez for working wi Thank you to the Valley Hi Kia team for working with us and helping us get into the brand new Kia Forte thank you to Frankie and Fareez for working with us. Excellent service from both of the gentleman who helped us get into a brand new car. More

This was my best experience buying a new car. My sales representative was very knowledgeable and answered my questions. She was determined to help me stay in my budget. No part took too long. My sales representative was very knowledgeable and answered my questions. She was determined to help me stay in my budget. No part took too long. More

Greatly satisfied They made it possible for me to leave with the car I want and deserve. I love my new car and I'm excited to drive it. They made it possible for me to leave with the car I want and deserve. I love my new car and I'm excited to drive it. More