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Valley Hi Kia

Victorville, CA

4.8
647 Reviews

14644 Valley Center Dr

Victorville, CA

92395

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647 Reviews of Valley Hi Kia

May 16, 2024

Very friendly and fast service advisor, quick service and let me know exactly what was going on with my vehicle More

by Shadow1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco Williams
May 21, 2024 -

Valley Hi Kia responded

We're thrilled to hear about your positive experience at Valley Hi Kia! Our team takes pride in providing friendly and fast service, and it's great to know that your service advisor kept you informed every step of the way. Thank you for sharing your feedback with us!

May 05, 2024

Rene was amazing. Great salesman at valley hi Kia thank you so much woo woo More

by massiekia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene osuna
May 21, 2024 -

Valley Hi Kia responded

We're thrilled to hear that Rene provided you with amazing service at Valley Hi Kia! Thank you for your kind words, and we'll be sure to pass along your appreciation.

May 03, 2024

Went in for oil change and apparently needed a throttle body service as well. Spent about 2 hrs there. It would be nice if they had a service loyalty program. More

by oakleykristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco Williams
May 21, 2024 -

Valley Hi Kia responded

Thank you for sharing your experience with us. We understand that your time is valuable, and we apologize for any inconvenience caused by the additional service recommendation and the duration of your visit. Your feedback regarding a service loyalty program is appreciated, and we'll certainly take it into consideration as we strive to enhance our customer experience. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know.

April 19, 2024

Love the exceptional service from beginning to end of each service for my Kia Stinger. Counter service technician and the actual technician who worked on my v Car were both courteous and professional. A More

by Piperfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco Williams & David Cha
Apr 25, 2024 -

Valley Hi Kia responded

We're thrilled to hear about your exceptional experiences at Valley Hi Kia! From start to finish, it's wonderful to know that you consistently receive courteous and professional service for your Kia Stinger. Thank you for your kind words, and we're here to provide great service whenever you need us!

April 15, 2024

Yes I was very helpful with that person that Help me with the car they very professional Don’t have their name but they are excellent thank you very much I appreciate everything More

by Vtamez4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team at Valley Hi Kia. We strive to provide excellent service to all our customers, and we're glad we could assist you. If you ever need anything else, please don't hesitate to reach out. We're here to help.

March 30, 2024

Our service advisor Aaron Needham Took care of us. Very helpful. Got us a ride home and got our car serviced quickly . More

by Big puppet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron Needham
Apr 26, 2024 -

Valley Hi Kia responded

Thank you for sharing your experience! We're delighted to hear that Aaron Needham provided excellent service and took care of your needs efficiently. Providing a smooth service experience is our priority, and we're glad we could assist you promptly. If you ever need anything else, Aaron and the rest of our team at Valley Hi Kia are here to help.

March 27, 2024

Was very pleased with the service and the personnel on my visit was in and out. More

by tjmetzger24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Vonwiller
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you had a positive experience during your visit! Our team at Valley Hi Kia is dedicated to providing efficient service while ensuring your satisfaction. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!

March 08, 2024

Comfortable and quiet waiting area. Friendly staff and good service. Set appointment quickly and was helped right away when I arrived. More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 26, 2024 -

Valley Hi Kia responded

We're glad to hear that you found our waiting area comfortable and quiet, and that you had a positive experience with our friendly staff and efficient service. At Valley Hi Kia, we prioritize making your visit as pleasant and convenient as possible. Thank you for choosing us, and if you ever need anything else, don't hesitate to reach out. We're always here to assist you!

March 07, 2024

I love the Attention and I was happy with my purchase I am in love with my truck thank you To Veronica and Victor and the manager forgot his name but was very nice and helpful Thank you More

by Colima1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you're loving your new truck and that you had a great purchasing experience with us at Valley Hi Kia! Veronica, Victor, and our manager were delighted to assist you, and your satisfaction is our top priority. If you ever need anything else or have any questions, please don't hesitate to reach out. Enjoy your new truck, and thank you for choosing Valley Hi Kia!

March 06, 2024

Friendly service department. Online appointments and text updates make servicing convenient. They’ll let you know if something else needs to be done but it comes with no pressu More

by geegeesdaycare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Apr 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear that you had a positive experience with our service department at Valley Hi Kia! Providing friendly and convenient service is our priority, and we're glad our online appointments and text updates made servicing your vehicle easy. Our team believes in transparent communication and ensuring your vehicle is well taken care of without any pressure. Thank you for choosing us, and if you ever need anything else, don't hesitate to reach out. We're here to help!