Valley Hi Kia
Victorville, CA
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656 Reviews of Valley Hi Kia
We purchased a brand new Telluride. The staff were Friendly, helpful, and professional, the process went smoothly , we are very pleased with the service. I also received a follow up phone call to mak Friendly, helpful, and professional, the process went smoothly , we are very pleased with the service. I also received a follow up phone call to make sure I understood all the features and tech, excellent customer service! More
I have been with this dealer for 8 years and have two cars and take them to this dealer for maintenance and repairs. I consider myself a fair customer and rate each experience appropriately. I have even cars and take them to this dealer for maintenance and repairs. I consider myself a fair customer and rate each experience appropriately. I have even rated 5 stars when I felt it deserved it. My long time service advise Allen is no longer with this dealer. Up to today I have been relatively please, however I encountered the WROST service in the past 8 years. I still have service done and declined some recommend items. Trust is everything when the dealer is telling you what needs to be fixed or what is ok. Today the dealer STRAIGHT our lied about was as ok on my car and marked it on my inspection report. I spoke to the service adviser and called him out on the item marked that it was ok can clearly the tech did not do it as the service advise agreed. I then questions other items of the report and he provided a reply which did not make sense. I am very disappointed with this dealer today and they have lost my trust they have eared over the last 8 years. More
Joseph and Josh were extremely helpful and got me in a car super quick. I was in and out of there in a flash. Definitely recommend Kia and asking for Joseph & Josh car super quick. I was in and out of there in a flash. Definitely recommend Kia and asking for Joseph & Josh More
Personable and friendly. The sales personnel understood what I wanted and was fully cooperative and informative. The finance department was transparent. My thanks to Daniel, Jennifer, and Fareez for making what I wanted and was fully cooperative and informative. The finance department was transparent. My thanks to Daniel, Jennifer, and Fareez for making my purchase a pleasant experience. More
Great customer service! This is our 2nd Kia purchase at Valley Hi and we highly recommend this dealership. They ask what you’re looking for and they won’t waste your time trying to sell you something else Valley Hi and we highly recommend this dealership. They ask what you’re looking for and they won’t waste your time trying to sell you something else. More