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Valley Hi Kia

Victorville, CA

4.7
660 Reviews
Call Dealership (760) 955-0046
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14644 Valley Center Dr

Victorville, CA

92395

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660 Reviews of Valley Hi Kia

March 22, 2025

Ivan greeted us and walked us thru step by step. Everyone in service department this morning was amazing, friendly and professional. Highly recommend! More

by billieh2171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, Paul Hayley
Report | Print
March 12, 2025

I always get a good service whenever I need service for my car very professional More

by Belinda Bernardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Vonwiller
Report | Print
Mar 13, 2025 -

Valley Hi Kia responded

Thank you for your kind words! We're thrilled to hear that you've consistently received great service. Our team takes pride in providing professional and reliable care for your vehicle. We appreciate your support and look forward to serving you again!

March 04, 2025

Service is horrible check engine light came on after not even half a mile of driving the car. They did not diagnose what the original problem. My car is still under warranty and they are trying to make me p More

by raynel_causey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Lopez
Report | Print
February 28, 2025

I drive approximately an hour and 15 minutes to Valley Hi Kia, and they make it worth it every time. They're prompt, don't try to xx you about needed services, and they're pretty quick. The longest I've ever More

by anacampbell88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Keen, Paul Hayley
Report | Print
Mar 13, 2025 -

Valley Hi Kia responded

Wow, Ana! Driving over an hour to visit us means the world, and we're so glad we make it worth your trip every time! Our team prides itself on honesty, efficiency, and top-notch service, so it’s awesome to hear that reflected in your experience. We appreciate your trust and loyalty—promise we won’t change! See you next time.

January 11, 2025

Bought my 2021 Kia sportage here and I have been getting the service and maintenance done on the car since ,very satisfied with the service, very courteous and efficient, few times taking me even without ap More

by Charlitos2sell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Feb 01, 2025 -

Valley Hi Kia responded

Thank you for your loyalty and kind words! 😊 We're thrilled to hear that you've had a **courteous and efficient** experience with our service team since purchasing your **2021 Kia Sportage**. We appreciate your trust and are always happy to accommodate you, even without an appointment when possible. We look forward to continuing to serve you.

Mar 13, 2025 -

Valley Hi Kia responded

Thank you so much for your continued trust in us! We're thrilled to hear that you're satisfied with our service and that our team has been able to accommodate you—even without an appointment at times. Your support means a lot, and we’ll keep working hard to provide the courteous and efficient service you deserve. See you.

January 01, 2025

Employee Alexis Lopez help me check in my vehicle for service she was very polite professional More

by Davidwalterjohnson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Lopez, Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Jan 07, 2025 -

Valley Hi Kia responded

Thank you for sharing your experience! We're glad to hear Alexis provided you with polite and professional service. We’ll be sure to pass along your kind words!

December 30, 2024

Stacy was very efficient my car demonstrated a correct diagnosis and great efficient repair/improvement. More

by jayne.gerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy in Service Dept, Paul Hayley
Report | Print
Feb 01, 2025 -

Valley Hi Kia responded

Thank you for your great review! 😊 We're glad to hear that Stacy provided efficient service and that your car received the correct diagnosis and a great repair. We'll be sure to share your kind words with her! We appreciate your support and look forward to serving you again at Valley Hi Kia!

December 25, 2024

Ricco is the best. Hooked us up with great pricing and was very quick thanks. More

by massiekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

Thanks for the kind words about Recco! We're glad you had a positive experience."

December 23, 2024

Ms Stacey was very helpful and courteous. She’s very knowledgeable, and her assistance is appreciated. More

by c_ahching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

Awesome! Sounds like Ms. Stacey did a great job. Thanks for the kind words!

December 23, 2024

Great customer service, no pressure sale, knowledgeable sales person. Fadi had me in and out with a new car in almost no time. 10/10 More

by Robert Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Alsheikh , Raed Farraj
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear you had such a positive experience with Fadi. At [Company Name], we strive to provide a low-pressure environment where our knowledgeable sales team can help customers find the perfect vehicle. We're delighted you had a quick and successful car buying experience.

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