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Valley Hi Kia

Victorville, CA

4.8
655 Reviews
Call Dealership (760) 955-0046
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14644 Valley Center Dr

Victorville, CA

92395

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655 Reviews of Valley Hi Kia

January 01, 2025

Employee Alexis Lopez help me check in my vehicle for service she was very polite professional More

by Davidwalterjohnson85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Lopez, Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
December 30, 2024

Stacy was very efficient my car demonstrated a correct diagnosis and great efficient repair/improvement. More

by jayne.gerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy in Service Dept, Paul Hayley
Report | Print
December 25, 2024

Ricco is the best. Hooked us up with great pricing and was very quick thanks. More

by massiekia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

Thanks for the kind words about Recco! We're glad you had a positive experience."

December 23, 2024

Ms Stacey was very helpful and courteous. She’s very knowledgeable, and her assistance is appreciated. More

by c_ahching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

Awesome! Sounds like Ms. Stacey did a great job. Thanks for the kind words!

December 23, 2024

Great customer service, no pressure sale, knowledgeable sales person. Fadi had me in and out with a new car in almost no time. 10/10 More

by Robert Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadi Alsheikh , Raed Farraj
Report | Print
Dec 26, 2024 -

Valley Hi Kia responded

We're thrilled to hear you had such a positive experience with Fadi. At [Company Name], we strive to provide a low-pressure environment where our knowledgeable sales team can help customers find the perfect vehicle. We're delighted you had a quick and successful car buying experience.

December 18, 2024

Explained in detail our options and was very professiona. Ivan was amazing and enjoyed his help! More

by melbagnzlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Dec 20, 2024 -

Valley Hi Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that Iven provided detailed explanations and professional service. We’ll be sure to let him know how much you appreciated his help. We look forward to assisting you again in the future!

December 07, 2024

It's not worth it buying vehicles from this dealership especially used cars. Bad experience with used car sellers More

by dionicra66
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Used car manager and sales manager
Report | Print
Dec 20, 2024 -

Valley Hi Kia responded

We’re sorry to hear about your experience and that we didn’t meet your expectations. Providing quality vehicles and excellent customer service is our priority, and it’s disappointing to learn we fell short in your case. We’d appreciate the opportunity to better understand your concerns.

December 05, 2024

Always friendly, helpful employees, very courteous, great communication, very happy with the service, I always recommend buying a Kia, still driving around my 2007 Rio 5!!! Thank you! More

by RondaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hayley
Report | Print
Dec 20, 2024 -

Valley Hi Kia responded

Thank you for your fantastic feedback! We’re so happy to hear you’ve had such positive experiences with our team and that your 2007 Rio 5 is still going strong—what an incredible testament to Kia’s quality! Your recommendation means the world to us, and we’re grateful for your continued trust. We look forward to serving you again in the future. Thank you for being part of the Kia family!

November 20, 2024

Friendly helpful very determined to get us financial assistance great deals nice carsto choose from More

by Mimitox74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre..joesph
Report | Print
Nov 20, 2024 -

Valley Hi Kia responded

Thank you so much for your kind words! We're thrilled to hear that you found our team friendly, helpful, and determined to assist you with financing. It's our goal to make sure you drive away with a great deal and a car you love. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your new car, and welcome to the Valley Hi family!

November 05, 2024

Reeco is helpful and funny! Pleasure to have him help me with my service. Only criticism is if an appointment for a customer is at 9am, maybe don’t have a meeting at that time. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reeco (the best) , Raed Farraj, Paul Hayley, Brian Ortega
Report | Print
Nov 20, 2024 -

Valley Hi Kia responded

Thank you for sharing your experience and for the kind words about Reeco! We're so glad he was able to help you and make your visit enjoyable. We appreciate your constructive feedback regarding the timing of appointments and meetings. Your time is valuable to us, and we’ll work on improving our scheduling to ensure a seamless experience for our customers. We look forward to seeing you again and providing even better service next time!

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