Valley Hi Honda

Valley Hi Honda responded

Thank you for sharing your positive experience with Valley Hi Honda in Victorville! It's wonderful to hear that their staff and sales team were exceptionally helpful, knowledgeable, and patient. Charles sounds like he provided excellent customer service by answering all your questions without rushing or pressuring you for the sale. It's also great to know that the financial staff understood your needs and worked with you. Enjoy your new Honda HR-V, and thank you for recommending Valley Hi Honda. Happy driving!

Valley Hi Honda responded

It's fantastic to hear that you had a positive experience with the service workers at Valley Hi Honda, especially with Val. Their kindness and politeness, along with prompt communication about your car's status and what was done, reflect their commitment to excellent customer service. It's great that your experience was fast and easy, making your visit to the Honda dealership enjoyable. Thank you for sharing your feedback, and we're glad to hear that you love Valley Hi Honda!

Valley Hi Honda responded

It's wonderful to hear that you had such a positive experience with Melina at Valley Hi Honda! Having the best advisor can truly make a difference in your overall satisfaction with the service. Thank you for recognizing Melina for the excellent service she provided you. If you ever need assistance in the future, don't hesitate to reach out to her or the team at Valley Hi Honda.

Valley Hi Honda responded

It's great to hear that you've had positive experiences with the majority of the staff at Valley Hi Honda, particularly noting their friendliness and courtesy. However, it's unfortunate to hear that there's one person who has negatively impacted your overall experience. If you feel comfortable, it might be helpful to provide constructive feedback directly to the management team at Valley Hi Honda. This way, they can address any concerns and work towards ensuring consistently excellent service for all customers. Your feedback can be valuable in improving the overall experience for everyone who visits the dealership.

Valley Hi Honda responded

It's great to hear that you had such a positive experience at Valley Hi Honda! The fact that they were friendly, fast, and provided clean work is a testament to their commitment to customer satisfaction. It's always a pleasant surprise when repairs are completed ahead of schedule, and it's even better when you can wait comfortably in a nice and clean lounge. Thank you for sharing your feedback, and we're glad to hear that your experience was so positive!

Valley Hi Honda responded

It sounds like you've had an exceptional experience with Valley Hi Honda! Being treated like family and experiencing great service from their personnel truly enhances the car-buying or servicing experience. It's fantastic to hear that they're always willing to go the extra mile for their customers. Building relationships and providing top-notch service is key, and it sounds like Valley Hi Honda excels in both areas. Thank you for sharing your positive feedback!

Valley Hi Honda responded

We're thrilled to hear that Richard Ortega provided you with such helpful and efficient service at Valley Hi Honda! Keeping things simple and assisting you promptly is what we aim for, and we're glad Richard delivered on that promise. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

Valley Hi Honda responded

We're delighted to hear that Shirley went above and beyond to ensure your car was finished on the same day at Valley Hi Honda! Providing exceptional service and accommodating our customers' needs is our priority, and we're glad Shirley was able to make that happen for you. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to assist you! 😊

Valley Hi Honda responded

We're thrilled to hear about your positive experience with our customer service team at Valley Hi Honda! Providing prompt assistance and maintaining professionalism are key aspects of our service, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!

Valley Hi Honda responded

Thank you for your kind words! We're thrilled to hear that you always have a positive experience at Valley Hi Honda in Victorville. Providing friendly, helpful, and professional service is what we strive for, and we're glad to have earned your trust and satisfaction. If you ever need anything else or have any questions, feel free to reach out. We're here to assist you!