
Valley Hi Honda
Victorville, CA
Filter Reviews by Keyword
By Type
545 Reviews of Valley Hi Honda
After visiting three Honda stores I finally found a professional organization. From the moment I arrived and from the time I left I was treated with the upmost respect. My time and my happiness was Val professional organization. From the moment I arrived and from the time I left I was treated with the upmost respect. My time and my happiness was Valley Hi Honda‘s number one priority. Thank you so much Raul and Eddie my sales representatives they were exceptional young men. Mr. Rocha my finance manager explained and expressed to me the importance of warranty gap and the tire and wheel that I purchased. I love Honda,. Valley Hi Honda gave me a deal I’m excited about. God bless you all. Pastor Alfonso Larrinaga More
Erick Calvario was amazing and professional. He showed me different options within my price range. Walked me through all the gadgets the car had. I chose a 2023 Honda Civic and I love it. Thank He showed me different options within my price range. Walked me through all the gadgets the car had. I chose a 2023 Honda Civic and I love it. Thank you Erick for the amazing experience. More
Keith Fieler was our salesman. He was very personable and listened to our questions and description of the new vehicle that my wife and I wanted to purchase. He is knowledgeable an He was very personable and listened to our questions and description of the new vehicle that my wife and I wanted to purchase. He is knowledgeable and precise. Keith expedited our experience in a timely manner. We are very happy with the Pilot that we bought. All of your staff were helpful, friendly, knowledgeable and genuinely personable. We have bought a number of vehicles over the years at Valley Hi Honda. Your entire team and facility is top notch for sure. Thank you again for making our Pilot purhase a pleasant and fun experience. More
Just bought an Odyssey(in August) The process was not great. First, there was a problem with the financing (their end). That put a delay in getting the registration. We finally got our new tags after 3 m great. First, there was a problem with the financing (their end). That put a delay in getting the registration. We finally got our new tags after 3 months and after my wife had already been pulled over for expired tags. Then the Odyssey threw a code and started running rough. We had purchased a 36k warranty so we were not too worried. Turns out I had to trailer the vehicle to the dealer because the roadside assistance would not take the vehicle from my house to the dealer. Then, after the dealer assessed the vehicle they informed me that it needed 4K dollars worth in maintenance, maintenance that was not covered under the warranty. Mind you this was a certified used Honda. They informed me that the vehicle needed a tune up, timing belt service, the throttle body cleaned and rear brakes. I called the used car sales manager and he talked to our service advisor and they determined that it only needed the tune up and rear brakes and they would do it at cost. It was 600 dollars for rear brake pads and spark plugs but it still needs the timing belt service to the tune of 2k. Just 3 months after I purchased their “certified” used car. The staff has been very courteous and professional. I am very disappointed in this purchase and Valley Hi Honda. I also have requested the owners manual and multiple occasions and still have not received it. My lesson learned is that the “certified” is meaningless. More
Eddie did a wonderful job. He answered my phone call and let me know if they had the Honda Accord I wanted in stock. He also sent me pictures of the vehicle. When I arrived to He answered my phone call and let me know if they had the Honda Accord I wanted in stock. He also sent me pictures of the vehicle. When I arrived to purchase the car, Eddie had most of the paperwork together. Thanks Eddie! More
Everything was great! Joe Vickers, the GM, helped me find the car, and Dinh greeted me at the dealership to test-drive it. During the test drive, Dinh explained the safety Joe Vickers, the GM, helped me find the car, and Dinh greeted me at the dealership to test-drive it. During the test drive, Dinh explained the safety features, patiently clarifying any concepts that were unclear (my prior car was an '06 Accord, so there were lots of features that I was unfamiliar with!). I'd buy a car from Valley Hi again! More