Valley Buick GMC - Service Center
Auburn, WA

31 Reviews of Valley Buick GMC - Service Center
Good experiencee - Would like to have reward program updated My wife and I always forget to say we have the rewards program when we get an oil change. It would be really nice if the reward would get added automa My wife and I always forget to say we have the rewards program when we get an oil change. It would be really nice if the reward would get added automatically when paying for the oil change. Or at least ask if we have a rewards program that can be looked up so that the amount spent could be added. More
Warranty service Brought car in service, repaired and problem returned within 2 weeks. Service honored warranty without any questions. Repair service preformed quick. Brought car in service, repaired and problem returned within 2 weeks. Service honored warranty without any questions. Repair service preformed quick. Happy with my experience. More
Friendly and communicative Set up my service appointment with Rick who was friendly on the phone. Checked in with Toby who wrote up the work sheet while Rick was busy with ano Set up my service appointment with Rick who was friendly on the phone. Checked in with Toby who wrote up the work sheet while Rick was busy with another customer. Barry dropped me off and showed me alternative way home when 167 backed up. Rick informed me of some other rework which would be beneficial and advised me when I could expect the car back, Rick called me when work was done and set up pickup which arrived in good time. Price was about what expected and got to use some coupons which lowered cost. More
Happy customer They take good care of you at Valley Buick GMC. The customer service is friendly. The waiting area is clean and comfortable and the work done on my tr They take good care of you at Valley Buick GMC. The customer service is friendly. The waiting area is clean and comfortable and the work done on my truck was diagnosed and fixed. They washed my truck and vacuumed inside. First class experience. More
Fast and friendly. Great service and competitive price. Equals value. I live in Puyallup and travel to Auburn all every time just to have my car service when needed. Great service and competitive price. Equals value. I live in Puyallup and travel to Auburn all every time just to have my car service when needed. More
Recall service and detail Detail was clean. The truck felt like new again. The recalls / repair were taken care of quickly and covered under the warranty. I was very satisfied Detail was clean. The truck felt like new again. The recalls / repair were taken care of quickly and covered under the warranty. I was very satisfied with the service, rental use, and the customer service was excellent. More
average Didn't ask my wife about tire rotation and other mantaince. My truck needs a tire rotation and air filter could use cleaning, my wife would have agree Didn't ask my wife about tire rotation and other mantaince. My truck needs a tire rotation and air filter could use cleaning, my wife would have agreed to these services if asked, we had just disgusted them the night before but had forgot to ask. More
Just a Lube I went in for an oil change and tire rotation. The crew took great care of me and my car. I was especially please in the caution used when it looked I went in for an oil change and tire rotation. The crew took great care of me and my car. I was especially please in the caution used when it looked like the lift wasn't aligning properly. The crew took great care to make sure the jack points were just right and avoided damage to the car. It was much appreciated. Bob McLaren More
my car drives so much better probably the best I can say is that they are willing to listen and than test for them selves with a friendly attitude and than when I get the car back probably the best I can say is that they are willing to listen and than test for them selves with a friendly attitude and than when I get the car back I found that it really was fixed.. More
Great staff and service Staff took care of a body to bed alignment issue and provided a loaner during the this time. They are always very friendly. John in parts is also very Staff took care of a body to bed alignment issue and provided a loaner during the this time. They are always very friendly. John in parts is also very helpful when ordering accessories for my truck. More