Valley Ford of Columbus - Service Center

Buying my truck was nice, didn't feel pushed, Peter was there when I had questions and when I had to take it in for service was painless.. stress free even. there when I had questions and when I had to take it in for service was painless.. stress free even. More

I would highly recommend this dealership. The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what h The service dept is second to none. The pickup and drop off service is so convenient. The tech actually brought it to me himself and explained what he did and helped me work on some technical questions I had. Thanks so much! More

I had an urgent need to get my truck looked at and they were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. were able to squeeze me in, diagnose my problem and get me back on the road in 2 and a half hours. More

Bought my Explorer ST from Valley Ford and the process was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. C was simple, quick, and easy. Addressed all my questions with detailed answers. I had a trade in and ZPlan and that process was simple and easy. Couple months after I bought it I had a recall notice and a service issue. Took it to the dealership with no prior appointment set and the service manager and the gals in the office all were very polite and super helpful. The communicated with me via text throughout the process which was great and didn’t leave me wondering what was going on. Fixed the issues and got my vehicle back to me as quickly as they could. What could have been a rough process after only 7k miles turned out to be painlessly simple because of the folks working there. In the market for a new car or need service on your existing vehicle? Valley Ford won’t let you down and will take great care of you. More

Customer service was very polite and professional, the pickup and drop off service was so helpful! The maintenance team kept me completely informed the whole time. Extremely satisfied pickup and drop off service was so helpful! The maintenance team kept me completely informed the whole time. Extremely satisfied More

Drop my truck off for service and it was done right away with no problems. with no problems. More

Had my vehicle in for brakes and oil change. Good job overall Two points of annoyance, wipers were reportedly checked and passed but rear wiper needs replaced and two valve caps are missing Good job overall Two points of annoyance, wipers were reportedly checked and passed but rear wiper needs replaced and two valve caps are missing More

They have a mobile unit that comes to my home to perform “The Works” oil change with inspection and tire rotation. So very convenient instead of sitting at the dealership waiting. The technicians are very k “The Works” oil change with inspection and tire rotation. So very convenient instead of sitting at the dealership waiting. The technicians are very knowledgeable and friendly. Genius idea! More

Great location, atmosphere, and service. Thumbs up ! Would positively recommend to all who need a top notch service experience Thumbs up ! Would positively recommend to all who need a top notch service experience More

We have a 2011 Edge. The service shop is always great to work with. We really appreciate Derron Weekly and Travis Nukes! The service shop is always great to work with. We really appreciate Derron Weekly and Travis Nukes! More