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Valley Ford of Columbus - Service Center

Columbus, OH

4.7
65 Reviews

65 Reviews of Valley Ford of Columbus - Service Center

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December 13, 2024

Quick, easy, friendly, and affordable. Was able to take a few work meetings in the lobby over free coffee/tea. More

by Wheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
December 12, 2024

Pleasant and courteous staff made my service appointment, go quickly and efficiently . scheduling my appointment was easy and they kept the schedule that was set. More

by CAMGZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke price
December 12, 2024

There mobile is outstanding, the mobile employees, very knowledgeable and friendly I would not hesitate to use it again. More

by Bubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 06, 2024

I recently tried the mobile oil change service and it was great! Pablo was very professional and answered all my questions. He was able to do everything that they do if you'd take the car to the dealership. More

by thuperman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
December 04, 2024

Excellent customer service. Best dealer in Columbus. Highly recommend coming here for all of your service needs. More

by mthomsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Broussard, Luke Aleshire
November 30, 2024

I didn't purchase a vehicle from this dealer, but I use them for all the servicing on my 2024 Ford Maverick. Their customer service is a 10/10. Plus, they offer this great mobile maintenance service, where More

by rozmus.jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya and Missy
November 30, 2024

Caleb at the service department is excellent! He is friendly and professional. I used to go to a different dealership but I am satisfied with the service at the Valley Ford! More

by joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
November 29, 2024

I had an emissions recall on my 2015 edge. They actually sent someone to my house to do it right in my driveway. Took about 25 min and he was done. Yohan was very polite and took his time exp More

by Ruffinit1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohan
November 28, 2024

Very modern and courteous dealership with quality service. Bought my F150 there and all the service has been done there. More

by Petroman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
November 27, 2024

Well organized, courteous staff, thorough explanation of what work they would do and how long it would take and what the estimated cost might be. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Price
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