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Valley Ford of Columbus - Service Center

Columbus, OH

4.7
65 Reviews

65 Reviews of Valley Ford of Columbus - Service Center

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January 16, 2025

I’ve been going to this location since 2021 and they always take good care of me. My go to guy in the service department is Travis. More

by cr91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
January 05, 2025

The service was great every time! . Austin F. was very knowledgeable and one of the best there! Always taking great care of the customers! I hope Valley Ford pays you what you are wort More

by dellarobinson70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Frazier
Jan 09, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We’re thrilled to hear about your excellent service. Your feedback means a lot to us and to him. We appreciate your support and look forward to serving you again! Best regards, Valley Ford of Columbus

January 04, 2025

The service representative was great and resolved the issue professionally and very polite. He resolved the issue on time. I would highly recommend Valley Ford. More

by Lucyryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Valley Ford of Columbus responded

Thank you for your kind review! We’re so glad to hear that our service representative resolved your issue professionally and on time. Your recommendation means a lot to us. We look forward to assisting you again in the future! Best regards, Valley Ford of Columbus

January 01, 2025

Dealer did great work in a timely fashion and was very professional throughout the service. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed from service department
Jan 09, 2025 -

Valley Ford of Columbus responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our team and that the service was completed professionally and on time. We appreciate your business and look forward to serving you again in the future! Best regards, Valley Ford of Columbus

December 30, 2024

Very knowledgeable , professional, courtesy, employees, that get you in and out in a timely manner would highly recommend Valley Ford More

by bluestreakhauling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Wheeler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis, Karen, Tyler, Terry, Adam , Luke Aleshire
Jan 09, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Valley Ford. We look forward to assisting you in the future. Best regards, Valley Ford of Columbus

December 28, 2024

Great customer service I was helped by Luke. The service was fast and done right I will definitely be going here for any repairs to my vehicle More

by bmalone072211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Aleshire
December 26, 2024

Getting regular service on my Ford F-150 was becoming a chore at other dealers. I decided to try Valley Ford and I have been very satisfied with the work performed and more importantly, the ease of schedul More

by trafficscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
December 18, 2024

The service staff was great. They were friendly and knowledgeable. Caleb was very helpful. Whenever I stop in and have a question, all service staff are willing to answer and hel More

by Sparty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Carpenter
December 18, 2024

Good service. Polite and friendly. Work gets done in a timely manner. Couldn’t service my tires because they couldn’t fine my tire lock key. Wouldn’t the dealershi More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Price
December 17, 2024

The best Service department in Ohio. They even offer mobile service. When they schedule a time with you, that is the time your service begins as well. More

by Markp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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