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Valley Ford of Columbus - Service Center

Columbus, OH

4.7
59 Reviews

59 Reviews of Valley Ford of Columbus - Service Center

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February 27, 2025

I’ve always had stellar experiences with the service department and especially with Travis as a Service Rep. No one better. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis - Service
Feb 27, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that your experience with Travis and the service department have been great. We look forward to seeing you next time! Best regards, Valley Ford of Columbus

February 26, 2025

Recall service was quick and efficient. They found an unrelated issue (battery dying) and addressed it promptly as well. More

by aarondminnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 26, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that service was quick and efficient. Best regards, Valley Ford of Columbus

February 22, 2025

Bought my car one year ago and it was exactly what I wanted. All service for it is done at the dealer and I’m very pleased with the service. I waited in their comfortable lounge and relaxed with my book More

by Carla Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names and can’t remember.
Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful review! We’re delighted to hear that your car has been everything you wanted and that you’ve had such great experiences with our service team. We appreciate your trust and look forward to serving you again in the future. Best regards, Valley Ford of Columbus

February 22, 2025

Travis is wonderful to work with as always. Very polite and knowledgeable. He collaborated with his technicians to take proper care of my vehicle. Diagnosed and corrected the problem in a very More

by Jo Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Jerry
Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that Travis and Jerry provided you with such a positive experience. Best regards, Valley Ford of Columbus

February 18, 2025

I was in and out of there. Service was excellent. Service techs nice and knowledgeable. More

by vpetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Carpenter
Feb 19, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We appreciate your business and look forward to assisting you again in the future! Best regards, Valley Ford of Columbus

February 14, 2025

Top notch service from check in to check out. Highly recommend this dealership for all car service needs. More

by dkwatts55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derron weekley
Feb 18, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful feedback! Your recommendation means a lot to us, and we look forward to serving you again for all your future car service needs. Best regards, Valley Ford of Columbus

February 10, 2025

Great people to work with. Honest and efficient and finishes work in a timely manner. More

by lnzee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
Feb 10, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind review. We’re glad to hear that you had a positive experience with our team. We truly appreciate your support and look forward to assisting you again in the future! Best regards, Valley Ford of Columbus

February 10, 2025

Hey, my service advisor. Travis Nukes was wonderful. He did a great job. He worked hard at making sure everything was correct and done properly. Couldn’t ask for a better ser More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Feb 11, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words! We're thrilled to hear that Travis provided you with such a great experience. Your feedback truly means a lot to us and we will make sure to share with him! Best regards, Valley Ford of Columbus

February 02, 2025

Service tech kept me informed through the repair process and was quick with the repair. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 03, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We're glad to hear that our service technician kept you informed and completed the repair efficiently. We look forward to serving you again in the future! Best Regards, Valley Ford of Columbus

February 01, 2025

Great people and they are very helpful to help you. Thanks for what u do. Will definitely be back. More

by Tm1970856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Monk
Feb 03, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We truly appreciate your support and look forward to serving you again in the future. See you next time! Best regards, Valley Ford of Columbus

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