Valley Ford of Columbus - Service Center

My car was in the body shop. Work done seems to be of great quality. Poor in communication though. The manager there was very courteous! Work done seems to be of great quality. Poor in communication though. The manager there was very courteous! More

I purchased my first Ford Expedition from Brad Wheeler in 2020. He was absolutely phenomenal to work with from start to finish. I have since worked with the service department on several occasions & with my 2020. He was absolutely phenomenal to work with from start to finish. I have since worked with the service department on several occasions & with my motorcraft warranty, everything has been smooth & Austin in the service department goes above and beyond to help accommodate the customer. I absolutely would recommend these two individuals. More

Their service department is second to none you can get in and out quickly and since I'm a contractor that is a plus for me and out quickly and since I'm a contractor that is a plus for me More

Oil change dropped off in morning and it was done by 11. Just in time for my lunch break Just in time for my lunch break More

I have been a customer at Valley Ford of Columbus for several years now. I have been very pleased with their service and would recommend Valley Ford of Columbus to anyone looking to buy a car and/or need several years now. I have been very pleased with their service and would recommend Valley Ford of Columbus to anyone looking to buy a car and/or needing quality car service. More

I’ve always had stellar experiences with the service department and especially with Travis as a Service Rep. No one better. department and especially with Travis as a Service Rep. No one better. More

Recall service was quick and efficient. They found an unrelated issue (battery dying) and addressed it promptly as well. They found an unrelated issue (battery dying) and addressed it promptly as well. More

Bought my car one year ago and it was exactly what I wanted. All service for it is done at the dealer and I’m very pleased with the service. I waited in their comfortable lounge and relaxed with my book wanted. All service for it is done at the dealer and I’m very pleased with the service. I waited in their comfortable lounge and relaxed with my book. My car was in excellent hands and everyone was very polite and friendly. More

Travis is wonderful to work with as always. Very polite and knowledgeable. He collaborated with his technicians to take proper care of my vehicle. Diagnosed and corrected the problem in a very Very polite and knowledgeable. He collaborated with his technicians to take proper care of my vehicle. Diagnosed and corrected the problem in a very timely manner. Received an appraisal for my vehicle by Jerry. He is a true gem, very informative. The process was easier than imagined. More

I was in and out of there. Service was excellent. Service techs nice and knowledgeable. Service was excellent. Service techs nice and knowledgeable. More