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93 Reviews of Valley Ford of Columbus - Service Center
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May 21, 2025
4.9 would be more accurate. I came in because I was told I had a taillight out. I was glad it could be handled within 2 hours, without making an appointment and at a minimal cost. My only issue was regardin I had a taillight out. I was glad it could be handled within 2 hours, without making an appointment and at a minimal cost. My only issue was regarding where my car was. The clerk checked and told me my car was in the sixth spot of the second row beside the building. Nope. Using my key, I found the car along the front of the building. More
by Joyce D
Employees Worked With
I spoke with a female service tech and another gentleman who was diligently squeegeeing the floor to clear puddles.
May 19, 2025
I contacted the dealership for a 40,000-mile service and a low-pressure tire. They were able to make a next-day appointment. I dropped the car off Thursday night for a 7:30 a.m. appointment. They called a low-pressure tire. They were able to make a next-day appointment. I dropped the car off Thursday night for a 7:30 a.m. appointment. They called me at 1:00pm to ask if I wanted to plug the tire (free) or patch it for $34.99. I opted for the patch. Called me back at 3:30pm to let me know the car was ready. With my rewards, the total was around $85. Everyone was professional, cordial, and helpful. I had just moved back to Dublin from Florida and am very pleased with my “new dealership” in Hilliard! More
by Chris
Employees Worked With
Karen - service attendant.
May 19, 2025
Exceptional service, always very helpful and explains things well. Clean dealership and comfortable waiting area. things well. Clean dealership and comfortable waiting area. More
by Jeff F-150
Employees Worked With
May 19, 2025
The technicians that came to my house to install the airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my hous airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my house and I didn’t have to sit at a dealership for hours! More
by Jdeanrcng7957
Employees Worked With
Tom
May 17, 2025
Excellent service! Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated Fixed everything and then some! So happy I got the 50k extended warranty on my Fusion. But they made me feel I bought brand new the way I was treated and how well they fixed and tuned the car! Very impressed and highly recommend Valley Ford! 💯 More
by ECD80
Employees Worked With
Service
May 14, 2025
Upon my appointment arrival time of 11am they were very busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. busy but after several minutes they took my truck back for oil change and service. All associates I encountered were very friendly and accommodating. More
by frankward3
Employees Worked With
Did not jot down any names
May 13, 2025
Top rated staffs that give top notch quality service to me whenever I bring my vehicle. me whenever I bring my vehicle. More
by TK
May 12, 2025
needed a repair for a flat tire within the weekend and got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed s got it done fast at valley! the service techs were knowledgeable and communicated well. thank you valley ford of columbus for getting my tire fixed so i can drive home today! More
by dancinrose9987
Employees Worked With
im not sure what his namewas
