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Valley Ford of Columbus

Columbus, OH

4.8
270 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 270 reviews

May 25, 2025

Repair for 2016 Mustang on May 19th 2025. Excellent service from the service department and fleet rental group. More

by midwestnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Karen in service
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're glad to hear you received excellent service for your 2016 Mustang. We appreciate your trust and look forward to serving you again! Best regards, Valley Ford of Columbus

May 24, 2025

My wife purchased a 2025 Ford Bronco from Camille at Valley Ford. Dino was the sales manager and they both were great. They both worked the deal for us and had everything ready when we arrived. This was More

by Burns Bronco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino D'Aurelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the wonderful review! We're so glad to hear Camille and Dino made the purchase process smooth and enjoyable for you and your wife. Congratulations on the new 2025 Ford Bronco — what an exciting ride! We truly appreciate your recommendation and are always here if you need anything down the road. Best regards, Valley Ford of Columbus

May 23, 2025

The people who work at the service department are great. They do quality work & explain things well. More

by owens_1952
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're proud of our service team and glad to hear they provided quality work and clear communication. We'll be sure to pass along your kind words — we appreciate your support and look forward to seeing you again! Best regards, Valley Ford of Columbus

May 22, 2025

I thoroughly enjoyed the buying experience at Valley Ford of Columbus. Kristian, Jake, and Dino were a pleasure to work with. I won’t buy a Ford anywhere else. More

by pporter5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krisitan Speakman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino D'Aurelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear you had such a great experience with Kristian, Jake, and Dino. It means a lot to know you won’t buy a Ford anywhere else — we truly appreciate your trust and loyalty. Enjoy your new ride. Best regards, Valley Ford of Columbus

May 21, 2025

4.9 would be more accurate. I came in because I was told I had a taillight out. I was glad it could be handled within 2 hours, without making an appointment and at a minimal cost. My only issue was regardin More

by Joyce D
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I spoke with a female service tech and another gentleman who was diligently squeegeeing the floor to clear puddles.
May 30, 2025 -

Valley Ford of Columbus responded

Thank you for your honest feedback — we really appreciate the 4.9 stars! We're glad we could get your taillight taken care of quickly and affordably without an appointment. We do apologize for the confusion about the location of your vehicle and will make sure to be more accurate going forward. Best regards, Valley Ford of Columbus

May 20, 2025

Beddel was a real help in getting me a wonderful deal! I love my new truck. More

by oh6144500360
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Valley Ford of Columbus responded

Thank you so much for the great review! We're thrilled to hear Bedell was able to help you get a wonderful deal. Congratulations on your new truck — we’re glad you love it! If you need anything down the road, don’t hesitate to reach out. Best regards, Valley Ford of Columbus

May 19, 2025

I contacted the dealership for a 40,000-mile service and a low-pressure tire. They were able to make a next-day appointment. I dropped the car off Thursday night for a 7:30 a.m. appointment. They called More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen - service attendant.
May 19, 2025 -

Valley Ford of Columbus responded

Thank you so much for the thoughtful review! We’re thrilled to hear that your service experience went smoothly and that our team was able to get you in quickly and keep you informed throughout the day. Welcome back to Dublin, and welcome to your new dealership family here in Hilliard! If you ever need anything else, we’re just a call away. Best regards, Valley Ford of Columbus

May 19, 2025

Exceptional service, always very helpful and explains things well. Clean dealership and comfortable waiting area. More

by Jeff F-150
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We’re so glad to hear that you consistently receive exceptional service and find our team helpful and informative. We truly appreciate your support and look forward to seeing you again! Best regards, Valley Ford of Columbus

May 19, 2025

The technicians that came to my house to install the airbags that had been recalled were awesome! I highly recommend them! Very prompt and were in and out within an hour. Love that they came to my hous More

by Jdeanrcng7957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 19, 2025 -

Valley Ford of Columbus responded

Thank you so much for the kind words! We're thrilled to hear that our technicians provided you with such a convenient and efficient experience. Making things easier for our customers—like handling recall work right at your home—is something we’re proud to offer. Thanks again for your recommendation! Best regards, Valley Ford of Columbus

May 18, 2025

People are friendly, and accommodating. The place is clean and it's location and hours make it convenient for me. More

by Swifty909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Nukes
May 19, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're happy to hear that our friendly team, clean facility, and convenient location and hours are all making a positive difference for you. We truly appreciate your support and look forward to serving you again soon! Best regards, Valley Ford of Columbus