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Valley Ford of Columbus

Columbus, OH

4.8
206 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 206 reviews

March 06, 2025

Called, came in, talked to Sterling, took a test drive,and everybody at the dealership made it easy to purchase the truck. More

by Billweat65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling
Mar 10, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review! We are happy to hear you had a pleasant and easy purchasing experience. Best, Valley Ford of Columbus

March 05, 2025

Dealership was very nice, clean, and no noise. Lots to choose from, and the staff was wonderful. No pressure from anyone. Would recommend to anyone. More

by edstollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in finance dept.
Mar 10, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful review! We're glad to hear that you enjoyed our dealership. We truly appreciate your recommendation and look forward to serving you again in the future! Best, Valley Ford of Columbus

March 05, 2025

My wife and I just bought our new Explorer ST-Line through Valley and the whole buying process was great! First, the one we were wanting to look at (right color and all options we wanted) just happene More

by Pat Volpe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino D'Aurelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan B. in finance was great and helped us as well!
Mar 10, 2025 -

Valley Ford of Columbus responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Dino, Randy, and the entire Valley Ford team were able to make your Explorer ST-Line purchase seamless and enjoyable. We also appreciate your kind words about our service department—it means a lot! Thank you for your trust and recommendation. Enjoy your new Explorer! Thank you, Valley Ford of Columbus

March 03, 2025

I have been a customer at Valley Ford of Columbus for several years now. I have been very pleased with their service and would recommend Valley Ford of Columbus to anyone looking to buy a car and/or need More

by Julie.Breckenridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Valley Ford of Columbus responded

Thank you for your loyal support and for taking the time to share your experience! We’re thrilled to hear that you’ve been pleased with our service over the years. And we look forward to serving you in the future! Best Regards, Valley Ford of Columbus

March 03, 2025

Dealing done over the phone. Communication was great. Free delivery was a plus. Very happy with the Chevy Traverse. Bought for our niece and she loves it. More

by Bas93055
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaub
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review and kind words! We are so happy to hear that the communication and dealing was a great experience over the phone and that your niece loves her car! Best Regards, Valley Ford of Columbus

February 27, 2025

I’ve always had stellar experiences with the service department and especially with Travis as a Service Rep. No one better. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis - Service
Feb 27, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that your experience with Travis and the service department have been great. We look forward to seeing you next time! Best regards, Valley Ford of Columbus

February 26, 2025

Recall service was quick and efficient. They found an unrelated issue (battery dying) and addressed it promptly as well. More

by aarondminnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 26, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that service was quick and efficient. Best regards, Valley Ford of Columbus

February 24, 2025

They found me a good car at a good price and they were very helpful when it came to looking at options. More

by andrew_england114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We're thrilled to hear that you found the right car at a great price and that our team was helpful throughout the process. We greatly appreciate your support. Enjoy your new vehicle! Best regards, Valley Ford of Columbus

February 24, 2025

Valley Ford worked with me wonderfully and made my vehicle purchase smooth and exciting! I would recommend them to family and friends. More

by 1oldsoulhippie1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review! We are so happy to hear that your purchase was an easy and exciting experience. Enjoy your new vehicle! Best regards, Valley Ford of Columbus

February 22, 2025

Bought my car one year ago and it was exactly what I wanted. All service for it is done at the dealer and I’m very pleased with the service. I waited in their comfortable lounge and relaxed with my book More

by Carla Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names and can’t remember.
Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful review! We’re delighted to hear that your car has been everything you wanted and that you’ve had such great experiences with our service team. We appreciate your trust and look forward to serving you again in the future. Best regards, Valley Ford of Columbus