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Valley Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
4.8
269 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 269 reviews

June 04, 2025

The transaction was quick and easy. Letting the sales person know in advance what I was interested in expedited the search. Would highly recommend this sales professional and the dealer More

by ssharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sharon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Missy
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June 03, 2025

The staff was very friendly from the time I walked in the door to the time I closed on my purchase!! More

by gamorgianos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Meghan, I am terrible with names. Service dept and Finance
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Jun 04, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're so glad to hear our team made you feel welcome throughout the entire process. Enjoy your new vehicle, and we hope to see you again down the road! Best regards, Valley Ford of Columbus

June 03, 2025

Always great service! Employees are always pleasant and helpful… I have and will continue to recommend them. Thank you! More

by tokabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garcia
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Jun 04, 2025 -

Valley Ford of Columbus responded

Thank you so much for your continued support and kind words! We're grateful for your recommendations and are glad our team continues to provide you with great service. We look forward to seeing you again soon! Best regards, Valley Ford of Columbus

June 03, 2025

Dom was great. The dealership treated me well and the team got me in and out faster than I have ever experienced. More

by akentosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're thrilled to hear that Dom and the team made your experience quick and smooth. We appreciate your business and look forward to helping you again in the future! Best regards, Valley Ford of Columbus

June 02, 2025

Had a very good experience with the entire process of locating and purchasing a new Ford Escape! Great people. More

by TJSkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cheadle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're so glad to hear you had a smooth and positive experience finding and purchasing your new Ford Escape. Enjoy your new ride, and don’t hesitate to reach out if you need anything—we’re always here to help! Best regards, Valley Ford of Columbus

May 31, 2025

Always pleased with the equipment , service and the most experienced staff from all the departments. More

by LeBon Bo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Schaub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that you’re always pleased with our equipment, service, and staff across all departments. Your support means a lot to us, and we look forward to continuing to serve you! Best regards, Valley Ford of Columbus

May 26, 2025

Got me where I wanted to be payment wise and great dealing with him .pleasure meeting him More

by Mattbishop29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Think scott
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May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the great feedback! We're happy to hear you got the payment you were aiming for and had a great experience. Enjoy your ride! Best regards, Valley Ford of Columbus

May 25, 2025

Professional and timely. The counter staff was very welcoming and concerned about my satisfaction. Thank you More

by lrector135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and cashier
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May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're glad to hear you had a professional and timely experience, and that our counter staff made you feel welcome and cared for. Your satisfaction means everything to us — we appreciate your support! Best regards, Valley Ford of Columbus

May 25, 2025

Repair for 2016 Mustang on May 19th 2025. Excellent service from the service department and fleet rental group. More

by midwestnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Karen in service
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May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the kind words! We're glad to hear you received excellent service for your 2016 Mustang. We appreciate your trust and look forward to serving you again! Best regards, Valley Ford of Columbus

May 25, 2025

Dominic Davie greeted my wife and me in a friendly, courteous, and professional way. He continued that demeanor throughout the buying process and was a pleasure to work with. More

by Jimstegmayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan, in finance, very nice
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May 30, 2025 -

Valley Ford of Columbus responded

Thank you for the great review! We're thrilled to hear Dominic made such a positive impression and provided a friendly, courteous, and professional experience throughout the entire process. We’re glad he helped make your visit a pleasure — enjoy your new vehicle, and don’t hesitate to reach out if you need anything! Best regards, Valley Ford of Columbus

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