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Valley Ford of Columbus
Columbus, OH
269 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction.
At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there.
Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms.
Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride.
How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 269 reviews
June 09, 2025
I have a 1989 Lincoln Towncar. Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer Troy went addressed the concerns I expressed with profound knowledge. I wanted the best opinions possible and Troy provided above and beyond customer service with patience as well as helpful tidbits to maintenance of my Lincoln. I will return when service is required! Bravo Troy! More
by Ricky138
Employees Worked With
Troy
June 09, 2025
I have such high anxiety about car shopping. They were very kind. It was really a smooth process. They listened to what I needed and now have a great car. Really great people! They were very kind. It was really a smooth process. They listened to what I needed and now have a great car. Really great people! More
by brunnernancya
Employees Worked With
June 08, 2025
No pressure casual sale and assistance. Out the door pricing. Low key approach vs aggressive approach, refreshing! Out the door pricing. Low key approach vs aggressive approach, refreshing! More
by Jbo
June 07, 2025
Bedell was absolutely amazing! It was truly such a pleasure working with her. Her diligence and friendly, personable attitude really made such an impact. Thank you Bedell. It was truly such a pleasure working with her. Her diligence and friendly, personable attitude really made such an impact. Thank you Bedell. More
by Brittany
Employees Worked With
June 07, 2025
Caleb was honest and stated the service we thought we needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. needed wasn't necessary. He saved us a lot of money. His honesty and integrity is greatly appreciated. We will definitely be back. More
by Kim V
Employees Worked With
Caleb
June 07, 2025
While I bought my card in another dealership. This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service This one is closer to my home. I’ve had all the service done on my 2015 Ford expedition at this dealership even when it had other owners. The service is great and I particularly remember Travis Nukes is very courteous and thorough More
by Tman
Employees Worked With
Travis Nukes
June 05, 2025
Great dealership they were very helpful and they did all they could to help out with getting me the best payment possible. they could to help out with getting me the best payment possible. More
by Derek Buckalew
June 04, 2025
Best Location, Best Service, Best Customer Service by Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming Travis as always. Technician is always Honest about what is needed at every oil change appointment. Look forward for my next oil change. Been coming there since 2010. More
by Divia
Employees Worked With
Travis
