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Valley Ford of Columbus

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
181 Reviews
Valley Ford of Columbus is dedicated to serving our customers with the highest level of satisfaction. At Valley Ford, we always want your experience to be positive. From the moment you step inside our showroom and find the latest Ford models on display, we're here to help you find the right new or used vehicle. But, it does not end there. Valley Ford offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Valley Ford can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 5575 Keim Circle Columbus, Ohio. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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5575 Keim Cir

Columbus, OH

43228

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Showing 181 reviews

February 27, 2025

I’ve always had stellar experiences with the service department and especially with Travis as a Service Rep. No one better. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis - Service
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Feb 27, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that your experience with Travis and the service department have been great. We look forward to seeing you next time! Best regards, Valley Ford of Columbus

February 26, 2025

Recall service was quick and efficient. They found an unrelated issue (battery dying) and addressed it promptly as well. More

by aarondminnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 26, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We are so happy to hear that service was quick and efficient. Best regards, Valley Ford of Columbus

February 24, 2025

They found me a good car at a good price and they were very helpful when it came to looking at options. More

by andrew_england114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bedell Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you for your review! We're thrilled to hear that you found the right car at a great price and that our team was helpful throughout the process. We greatly appreciate your support. Enjoy your new vehicle! Best regards, Valley Ford of Columbus

February 24, 2025

Valley Ford worked with me wonderfully and made my vehicle purchase smooth and exciting! I would recommend them to family and friends. More

by 1oldsoulhippie1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review! We are so happy to hear that your purchase was an easy and exciting experience. Enjoy your new vehicle! Best regards, Valley Ford of Columbus

February 22, 2025

Bought my car one year ago and it was exactly what I wanted. All service for it is done at the dealer and I’m very pleased with the service. I waited in their comfortable lounge and relaxed with my book More

by Carla Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m terrible with names and can’t remember.
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Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful review! We’re delighted to hear that your car has been everything you wanted and that you’ve had such great experiences with our service team. We appreciate your trust and look forward to serving you again in the future. Best regards, Valley Ford of Columbus

February 22, 2025

Travis is wonderful to work with as always. Very polite and knowledgeable. He collaborated with his technicians to take proper care of my vehicle. Diagnosed and corrected the problem in a very More

by Jo Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Jerry
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Feb 24, 2025 -

Valley Ford of Columbus responded

Thank you so much for your kind words! We’re thrilled to hear that Travis and Jerry provided you with such a positive experience. Best regards, Valley Ford of Columbus

February 20, 2025

Great staff, extremely knowledgeable and friendly. I recommend these guys to everyone I know who’s looking for a vehicle. More

by OmegaLasris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dino D'Aurelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful review and your recommendation. We truly appreciate your support and look forward to assisting you or anyone you send our way in the future! Best regards, Valley Ford of Columbus

February 19, 2025

Everybody from the wonderful ladies behind the front desk to the sales consultants to the financing partner were great More

by davredger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bertke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Davie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Valley Ford of Columbus responded

Thank you so much for your review! We're thrilled to hear that you had a great experience with our team, from the front desk to sales and financing. Enjoy your new vehicle! Best regards, Valley Ford of Columbus

February 18, 2025

I was in and out of there. Service was excellent. Service techs nice and knowledgeable. More

by vpetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Carpenter
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Feb 19, 2025 -

Valley Ford of Columbus responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We appreciate your business and look forward to assisting you again in the future! Best regards, Valley Ford of Columbus

February 14, 2025

Top notch service from check in to check out. Highly recommend this dealership for all car service needs. More

by dkwatts55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derron weekley
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Feb 18, 2025 -

Valley Ford of Columbus responded

Thank you for your wonderful feedback! Your recommendation means a lot to us, and we look forward to serving you again for all your future car service needs. Best regards, Valley Ford of Columbus

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