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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,025 Reviews

1,025 Reviews of Valley Buick GMC - Service Center

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February 14, 2019

Vehicle Mileage service inspect Quick online hassle free scheduling appointment to reasonably quick service time, professional care front to back every service visit with the comfort More

by roadster53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Valley Buick GMC responded

Hello! Thank you for the kind words. We are so happy to hear you enjoy the service that we provide here at Valley! We look forward to continuing to earn your business.

February 14, 2019

Indifferent serice at checkout Sales team is great I should have gone to Goodyear for the oil change I won't make that mistake again. Will only return for Warranty work. More

by marty460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sarah Kuhns
February 14, 2019

Oil change & parking assistance The services staff is friendly and got me the information I needed about our parking assistance. They call us when it was ready and it was done faster More

by BARBNDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear your questions were answered, oil changed and it was all done faster than you expected! We look forward to continuing to earn your business in the future!

February 13, 2019

Good Service In at 7am out at 9:15 very efficient started immediately and called me when ready to pick up. Tom Munson has always done a great job in handling any s More

by GATOR-TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello! Thank you for the kind words! We are so happy to know you are well taken care of!

February 12, 2019

Fast, friendly and trustworthy. Good people and service. Appreciated the loaner vehicle. I have been a customer of Valley for the past 33 years and will continue to be one. More

by david.dolsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear of your great experience and earn your business for the past 33 years!

February 11, 2019

Attentive Staff I love using Valley GMC. They are fast and they always let you know what your vehicle May need. I love being able to drop off after hours for service More

by aronjwaldschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two ladies at service check out are very knowledgeable and kind. , Jim Earhart
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. Were are so happy we can earn your business and meet your expectations!

February 11, 2019

Excellent customer service I was able to call the night before and get my vehicle in right away the next day. And they were able to fix the issue within a couple hours, very ple More

by Dmiller733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to meet your expectations and earn your business.

February 10, 2019

It was just fine It was fairly quick, I went in thinking I would be able to get my car back later that day, Ended up having to get a loaner. Everything turned out just More

by kerrijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear about your experience. That it was a great one and you were taken care of!

February 09, 2019

Scott always has time for me Whenever I have an issue with my 2014 Sierra I show up and Scott and the guys there always make time to look at it or setting an appointment is within More

by csullivansr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Scott is able to meet your needs and get your vehicle in and fixed in a timely manner!

February 07, 2019

Monty Dershem Liked the service level provided. Friendly staff. Scheduled an appointment but was garage was backlogged and took a long time for the oil change serv More

by dershem3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the review of your visit. We are happy to hear our staff was on point. We are sorry to hear we didn't meet your time expectations. We look forward to continuing to earn your business in the future.

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