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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
977 Reviews

977 Reviews of Valley Buick GMC - Service Center

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March 14, 2025

The best service around, knowledgeable mechanics and helpful service writers. They have very friendly, helpful, and good sales staff. More

by jomarthaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, my service writer, he's the best
Mar 14, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We at Valley Buick GMC of Apple Valley are thrilled to hear that you had a great experience with our knowledgeable mechanics and friendly sales staff. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 14, 2025

The service team is always fast and friendly, along with the runner. Customer service is always nice. More

by esscor54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our service team at Valley Buick GMC of Apple Valley. It’s great to hear that you find our staff friendly and efficient. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 14, 2025

I purchased my second Yukon in 4 years from Valley. I love the salesperson Connor and he is fabulous. Valley service is not even acceptable. I scheduled an oil change, Heather lectured me on how muc More

by luehring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Valley Buick GMC responded

Our team has acknowledged this review.

March 13, 2025

I have purchased vehicles and have had work done on my vehicles for the past 35 years at Valley Buick!!! I highly recommend Valley Buick as a place to purchase vehicles and to have your vehicles serviced More

by rfdeeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 35 years and are thrilled to hear about your positive experiences at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 11, 2025

Long time customer! My 2017 Regal was in and out quickly, with outstanding one on one service and advice from Scott and Kasey. More

by jn0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley and that Scott and Kasey provided you with outstanding service. We appreciate your loyalty as a long-time customer and look forward to assisting you again in the future. Safe travels in your 2017 Regal! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 11, 2025

The communications for paying the bill were good. The worked was completed In a timely manner. More

by lseckert
Service Time
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service payment person.
Mar 11, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're glad to hear that the communication regarding your bill was clear and that the work was completed promptly. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and your satisfaction is our priority. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 11, 2025

I enjoy coming to you because everyone is very nice I’ve had great service and help More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was friendly also
Mar 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words, Terry! We’re thrilled to hear that you enjoy visiting Valley Buick GMC of Apple Valley and that our team has been able to provide you with great service. We look forward to welcoming you back soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 10, 2025

Great service! Scott was able to get my truck in and diagnosed the problem quickly. They had the service parts on hand and fixed the same day. More

by Flanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Valley Buick GMC responded

Thank you, Flanny! We truly appreciate your kind words about the service you received at Valley Buick GMC of Apple Valley. It’s great to hear that Scott was able to diagnose the issue with your truck and that we had the parts available to get it fixed the same day. We strive to provide efficient and effective service. We look forward to seeing you again for any future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 09, 2025

Flawless visit. I enjoyed the waiting area and kicking tires while I waited. I had a very nice conversation with a salesman too. More

by gregorymwagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names
Mar 09, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review, Gregory! We're thrilled to hear that you had a flawless visit at Valley Buick GMC of Apple Valley. It’s great to know that you enjoyed our waiting area and had a nice conversation with our salesman. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 08, 2025

Always a pleasure to bring my car in for service. Service is always prompt and thorough. Additionally, they keep me informed of any upcoming service that my car will need. More

by jrski
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience at Valley Buick GMC of Apple Valley. Our team takes pride in providing prompt and thorough service while keeping you informed. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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