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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
1,025 Reviews

1,024 Reviews of Valley Buick GMC - Service Center

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April 08, 2025

I called Scott to see the status of my car, and he didn't call me back right away, he eventually did, once he knew what the status was. I was concerned that they might not get my car fixed before closing tim More

by taschan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your review! We appreciate you sharing your experience with us. It's great to hear that Scott was able to get your car fixed and ready by 4:30 pm. We strive to keep our customers informed, and your feedback is valuable. We look forward to assisting you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I could not believe how awesome the Parts Department handled all of my needs and Heather was extremely helpful. More

by mswaney0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our Parts Department, especially Heather, was able to assist you so well. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it’s great to know we met your needs. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 08, 2025

I find it easy to schedule appointment and when I arrive there is always a knowledgeable service representative to help me in a timely manner. They are pleasant, efficient and more than willing to answer an More

by TL2442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you find scheduling appointments easy and that our knowledgeable service representatives are providing you with pleasant and efficient support at Valley Buick GMC of Apple Valley. We appreciate your positive experience and can't wait to see you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

This dealership has always been good to me when I have purchased vehicles or parts More

by Steve.sommers21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts employees
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Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're glad to hear that your experiences with Valley Buick GMC of Apple Valley have been positive, whether purchasing vehicles or parts. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Great service. Fair pricing and no surprises. Consistent on wait times. Friendly and skilled service staff. More

by dnovak07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and fair pricing at Valley Buick GMC of Apple Valley. It's fantastic to hear that you found our service staff to be friendly and skilled, and that you experienced consistency with wait times. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Trustworthy and customer focused; very efficient and was able to get oil change scheduled on short notice. More

by dmnels77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for taking the time to leave such a wonderful review! We greatly appreciate your kind words about our customer-focused service and efficiency at Valley Buick GMC of Apple Valley. We're glad we could accommodate your oil change on short notice. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Great service and friendly and knowledgeable staff. Would highly recommend Valley! Service was finished on time. More

by megscarslen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful feedback, Meg! We’re thrilled to hear you had a great experience with our friendly and knowledgeable staff at Valley Buick GMC of Apple Valley. Timely service is important to us, and we appreciate your recommendation. We look forward to welcoming you back for your future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

They provided a loaner vehicle, they kept the vehicle overnight to be able to replicate the problem with my vehicle and it was successful. More

by Tim.eastes
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your review, Tim! We're glad to hear that we were able to provide you with a loaner vehicle and successfully address the issue with your car. At Valley Buick GMC of Apple Valley, we strive to ensure our customers receive the best service possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

April 07, 2025

Very friendly. Addressed my needs. Efficient as well. A great experience. No snacks in the waiting area though. 😊 Most places I go to have something. But everythin More

by dmccorm663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had a great experience at Valley Buick GMC of Apple Valley and that our team was friendly and efficient in addressing your needs. We appreciate your feedback regarding the waiting area snacks and will take it into consideration. Please visit us again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

Apr 08, 2025 -

dmccorm663 responded

Keep up the good work!!!

April 07, 2025

Consistently great service and great people. Heather always makes sure things are done right and our vehicle is in top running order. More

by Thomas Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Valley Buick GMC responded

Thank you, Thomas! We truly appreciate your kind words about Valley Buick GMC of Apple Valley and are thrilled to hear about your consistent great experiences. Heather is indeed a valuable member of our team, and we're glad she ensures your vehicle is running at its best. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

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