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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
888 Reviews

888 Reviews of Valley Buick GMC - Service Center

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January 31, 2025

Customer service is the very Key to the success of the company. I feel that you have great Customer Service. More

by Debbiesojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review, Debbie! We appreciate your recognition of the importance of customer service, and we're thrilled to hear that you had a great experience with us at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Heather Swanson knows her stuff. Based on the explanation of my problem, she told me what was wrong with my vehicle even before the mechanics got a look at it. And she was right! More

by dexmar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review of Valley Buick GMC of Apple Valley! We're thrilled to hear about your positive experience with Heather and our service team. It's great to know that she was able to diagnose your vehicle's issue accurately and set you up with a loaner vehicle. We appreciate your continued trust in us for your service needs. We look forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Valley Buick has a great service and staff. They take the time to listen. Great job More

by dave.romig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review, Dave! We appreciate your kind words about our service and staff at Valley Buick GMC of Apple Valley. It's fantastic to hear that you felt heard and valued during your visit. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

I have done business with Valley since 1987 with a purchase of a new GMC suburban. More

by lmc4718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your long-standing loyalty and for choosing Valley Buick GMC of Apple Valley since 1987! We're thrilled to have been a part of your vehicle journey, starting with your GMC Suburban. We appreciate your support and look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

They are friendly, courteous and customer oriented. I have found them to be honest and fair and competitive in their pricing. More

by TDWRIGHT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your feedback about our friendly and customer-oriented team at Valley Buick GMC of Apple Valley. It's wonderful to hear that you found us to be honest, fair, and competitive in pricing. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Friendly, knowledgeable, easy to deal with! Best dealership in the south metro area! Don’t want to go anywhere else! More

by nangell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our team strives to provide friendly and knowledgeable service, and it’s rewarding to know that you feel we are the best dealership in the south metro area. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Service was prompt, informed every step of the process. I would recommend dealership for repairs More

by justinpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your kind words, Justin! We're thrilled to hear that you had a prompt and informative experience at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

I found the service department employees I worked with were all very friendly and professional. The service performed on my car was handled in a very timely manner. More

by CBODIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Cervenka - 5 star rating for her also
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Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about our service department team and the professionalism you experienced at Valley Buick GMC of Apple Valley. It's fantastic to hear that your car was serviced in a timely manner. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

Service was excellent and on time error was corrected which saved some money which good to hear More

by glphillips6159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your service experience at Valley Buick GMC of Apple Valley was excellent and on time, and that we could help correct an error to save you some money. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

January 31, 2025

They fix the car that another couldn’t fi after 2 times Good job hey More

by Katal59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Valley Buick GMC responded

Thank you for your positive feedback! We're thrilled to hear that we were able to fix your car when others couldn't. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and your satisfaction means a lot to us. Feel free to visit us again for any future needs, and we appreciate you sharing your experience! Sincerely, The Team at Valley Buick GMC of Apple Valley

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