Valley Buick GMC - Service Center

Oil. Change - oil filter leaked oil, no urgency to fix the p Approximately a month and a half ago I had a oil change at your garage A short time later I noticed my car was leaking oil. My car never leaked oil. Approximately a month and a half ago I had a oil change at your garage A short time later I noticed my car was leaking oil. My car never leaked oil. I called your service dept to get an appointment to look at where the oil was leaking from. I told a service employee my car began leaking oil after a oil change at their garage. I was told they couldn't look at my car for a week. Monday I brought my car back to your garage to check out the leak. The oil filter gasket was leaking. No one in the service department talked to me about this problem which could have destroyed my engine. The lady at the billing desk told me my car was done and she gave me a no charge invoice with a statement that the gasket on the oil filter was leaking and it should have been replaced at the time the oil was changed. I don't want to make a big deal about this problem-just doing your review. All the employees I have worked with have all been very nice and friendly. More

Genuine GM service. I like being able to drive right into the initial service area. Everyone is friendly and I’m typically out very quickly. The waiting area is comfort I like being able to drive right into the initial service area. Everyone is friendly and I’m typically out very quickly. The waiting area is comfortable! More

Great Experience as usual, friendly staff As is typical for service appointments my work was done in a thorough and timely, professional manner. Randy has always been great to deal with and I As is typical for service appointments my work was done in a thorough and timely, professional manner. Randy has always been great to deal with and I'd recommend Valley Buick for anyone seeking honest and reliable service. More