Valley Buick GMC - Service Center
Apple Valley, MN
749 Reviews of Valley Buick GMC - Service Center
Great Service My wife and I have been coming here for 10+ years. We have never bought a car here (Chevy and Cady owners), the service has always been outstanding an My wife and I have been coming here for 10+ years. We have never bought a car here (Chevy and Cady owners), the service has always been outstanding and fairly priced. Never a complaint. More
Service Center is awesome. Trust them completely I will always go to Valley for service and to buy cars. The Service Center is awesome. They take the time to explain and to even let you know what the I will always go to Valley for service and to buy cars. The Service Center is awesome. They take the time to explain and to even let you know what they think the issue is when you drive your car in. The prices are always fair and the repair is always 100% correct and well done. This is why I go to Valley first to buy cars. I know that the dealership is full of integrity and expertise and will always trust them completely. I can't say enough nice things and it is a blessing to find a dealership/service department who will not take advantage of you in the Metro Area!!! The people that I dealt with and always deal with are ALL excellent. More
Towed GMC with dead battery Had to have my truck towed after sitting in a parking ramp for two weeks and was able to have my vehicle back to me on the same day. Had to have my truck towed after sitting in a parking ramp for two weeks and was able to have my vehicle back to me on the same day. More
Quality Work!!! Easy to schedule appointment. Good diagnostics: They always clearly understand the problem or service needed. They do not do more than is needed bu Easy to schedule appointment. Good diagnostics: They always clearly understand the problem or service needed. They do not do more than is needed but take care of the issue or service. Friendly staff. Great waiting area. Reasonable prices. Can't say enough about the wonderful service and peace of mind the Service Department provides. They even wash my car for me!! More
Oil Change and tire rotation Quick and easy. Tom Monson took care of writing up my concerns with noisy brakes along with oil change, all concerns were address and fixed and I was Quick and easy. Tom Monson took care of writing up my concerns with noisy brakes along with oil change, all concerns were address and fixed and I was on my way. Always friendly staff! While I wait, I get to walk around and visit with the rest of the great staff who helped me lease my current 2018 GMC Terrain. More
I LOVE Valley Buick GMC in Apple Valley Always friendly when you bring your car in to be serviced. They always make sure you know what is being done and why. I honestly cannot say anything Always friendly when you bring your car in to be serviced. They always make sure you know what is being done and why. I honestly cannot say anything negative about the service. More
Oil. Change - oil filter leaked oil, no urgency to fix the p Approximately a month and a half ago I had a oil change at your garage A short time later I noticed my car was leaking oil. My car never leaked oil. Approximately a month and a half ago I had a oil change at your garage A short time later I noticed my car was leaking oil. My car never leaked oil. I called your service dept to get an appointment to look at where the oil was leaking from. I told a service employee my car began leaking oil after a oil change at their garage. I was told they couldn't look at my car for a week. Monday I brought my car back to your garage to check out the leak. The oil filter gasket was leaking. No one in the service department talked to me about this problem which could have destroyed my engine. The lady at the billing desk told me my car was done and she gave me a no charge invoice with a statement that the gasket on the oil filter was leaking and it should have been replaced at the time the oil was changed. I don't want to make a big deal about this problem-just doing your review. All the employees I have worked with have all been very nice and friendly. More
Genuine GM service. I like being able to drive right into the initial service area. Everyone is friendly and I’m typically out very quickly. The waiting area is comfort I like being able to drive right into the initial service area. Everyone is friendly and I’m typically out very quickly. The waiting area is comfortable! More
Great Experience as usual, friendly staff As is typical for service appointments my work was done in a thorough and timely, professional manner. Randy has always been great to deal with and I As is typical for service appointments my work was done in a thorough and timely, professional manner. Randy has always been great to deal with and I'd recommend Valley Buick for anyone seeking honest and reliable service. More