Valley Buick GMC - Service Center
Apple Valley, MN
749 Reviews of Valley Buick GMC - Service Center
Better than before but still missing communication Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergenc Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergencies. Ok I had a loaner so it should be tomorrow. Wednesday went by and absolutely no phone call or update. Thursday am nothing. Finally around 3pm I called so I would know what was happening. Car ‘just’ came out what a coincidence. If they had of just update me on those middle days would of been a great experience. At least my car was ready when I went to pick up and finally washed! More
Got me in on short notice to fix a headlight. Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you h Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you have a 25 word minimum-that is a pain!!! More
Excellent Service! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! More
Great friendly service. Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch servi Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch service and friends. More
My experience has all was been great. I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back fo I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back for another car. More
Scheduled service You just can't beat the service there. Always friendly and fair. Always a pleasure to go there. I won't get me GM vehicle serviced anywhere else. You just can't beat the service there. Always friendly and fair. Always a pleasure to go there. I won't get me GM vehicle serviced anywhere else. More
Customer care Every time I go there I am never disapointed. They have worked with me when it has been about cost of parts and have always made sure I knew the car I Every time I go there I am never disapointed. They have worked with me when it has been about cost of parts and have always made sure I knew the car I was loaned. Even with this past snow fall they were super busy. They still took excellent care of me and somehow got my car done that day. I was amazed by this because I had to tow the car there with 2 flat front tires and a dead battery. Dropped off the keys first thing and done by the time I got of work. Polite, honest and friendly. Been going for years. More
Service The service people at Valley are extremely friendly and knowledgeable. They ask the right questions and perform only what needs to be done to my vehic The service people at Valley are extremely friendly and knowledgeable. They ask the right questions and perform only what needs to be done to my vehicle. I have never had a bad experience when I have taken any of my vehicles in for service. I will continue to use them. More
Just and oil change I’ve been using Valley GMC for service on my wife’s 2012 LaCrosse for 6 years. Always have been satisfied by the quality of the mechanical work and t I’ve been using Valley GMC for service on my wife’s 2012 LaCrosse for 6 years. Always have been satisfied by the quality of the mechanical work and the customer service. If needed, they have to problem getting you in the “loaner” car if yours is tied up for the day or more. They will tell you what the charges will be and that is what the charges are. More
Great service We always have had great service when we brought in our cars in for whatever reason they need to be there for. They are easy people to work with. We always have had great service when we brought in our cars in for whatever reason they need to be there for. They are easy people to work with. More