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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
749 Reviews

749 Reviews of Valley Buick GMC - Service Center

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December 17, 2018

Better than before but still missing communication Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergenc More

by CHERI2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for letting us know. We will be reaching out to you privately.

December 17, 2018

Got me in on short notice to fix a headlight. Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you h More

by NLBOOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words! We look forward to continuing to earn your business.

December 14, 2018

Excellent Service! Had an issue with my vehicle on a Saturday, called Jim and he got me taken care of. I will always bring my vehicles to this dealership! More

by dstoneman97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

Hello, We are so happy to hear that we were able to get your issue handled quickly for you!

December 13, 2018

Great friendly service. Have always had great friendly service from this dealership. Jim and Brett Paul, Jerry Miller, and Tom Monson Have been there to be of top notch servi More

by WHITEYRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Miller, Tom Monson
Dec 17, 2018 -

Valley Buick GMC responded

Hello! We are so happy to hear your experiences with us have been great! Thank you for your continued service!

December 12, 2018

My experience has all was been great. I give 5 stars ; because every one knows me and I am treated with respect. Great service Dept. I have worked Shane C. I work again. i will be back fo More

by MOLLYMOM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for your kind words! We are so happy to know you have been treated well!

December 12, 2018

Scheduled service You just can't beat the service there. Always friendly and fair. Always a pleasure to go there. I won't get me GM vehicle serviced anywhere else. More

by olsonnealj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for the kind words! We are very happy to know that we meet your expectations!

December 07, 2018

Customer care Every time I go there I am never disapointed. They have worked with me when it has been about cost of parts and have always made sure I knew the car I More

by nski7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Valley Buick GMC responded

Hello, We are so happy to be able to earn your business year over year! Thank you for your continued business!

December 06, 2018

Service The service people at Valley are extremely friendly and knowledgeable. They ask the right questions and perform only what needs to be done to my vehic More

by MGSTEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

We are so happy to be able to meet your needs! Thank you for the kind words!

December 06, 2018

Just and oil change I’ve been using Valley GMC for service on my wife’s 2012 LaCrosse for 6 years. Always have been satisfied by the quality of the mechanical work and t More

by krisndan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to be able to meet your expectations!

December 06, 2018

Great service We always have had great service when we brought in our cars in for whatever reason they need to be there for. They are easy people to work with. More

by CLMARTI27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Dec 17, 2018 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are happy to be able to meet your needs!