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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
752 Reviews

752 Reviews of Valley Buick GMC - Service Center

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January 17, 2019

Excellent friendly service! Several years ago Shane gave me a great deal on an used Enclave, and I have appreciated the Valley Buick service department whenever I have needed mai More

by jfbrickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that Shane and Jim take great care of you! We look forward to continuing to earn your business!

January 17, 2019

coupon question I brought in a coupon from Buick that I thought I could use for the oil change and the service person explained that it was for a old vehicle I use to More

by bkanemalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember anyones names
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that Heather was able to help you with all your questions. We look forward to continuing to earn your business.

January 15, 2019

Excellent service as always The rear brakes on my vehicle went from fine to grinding and not working on a Saturday morning. When I called to schedule an appointment, I was offere More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The wonderful lady in service cashier, sorry I did not get her name,
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for your kind words. We will always try to do our best to work with your schedule. We look forward to continuing to earn your business!

January 15, 2019

Always a great experience! I love valley Buick gmc! Service is always amazing and the lounge is perfect for working while I get an oil change. This is my second vehicle with val More

by molly.hibbard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to earn your business and we look forward to your 3rd vehicle too!

January 15, 2019

always great service Everyone at Valley is friendly, appreciative and great to work with. I wouldn't purchase a vehicle anywhere else, nor would I have another service de More

by JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello Jeff, Thank you for the kind words. We are so happy to meet your expectations and continue to earn your business!

January 14, 2019

One of many visits Jim and Heather are simply the best! They are always outgoing and positive and work to make sure I receive the best outcome with my vehicles many ser More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 23, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words! We are so happy to hear that Heather & Jim take great care of you. We look forward to earning your business in the future!

January 09, 2019

Good service and quick in and out. Took care of my recall and was in and out in less then 40 minutes. Lounge was well kept and also answered my questions on the other vehicles. More

by bskusske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont see the person i worked with on the list.
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that your stay here was short and we met your expectations.

January 09, 2019

good AND OR OK IT WAS OK AND OR GOOD ..THE TECH WHO WORKED ON MY CAR WAS THE BEST PART OF MY VISIT HE WAS AND IS GREAT. More

by MARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Jan 24, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear your tech was great!

January 07, 2019

Service Tom stayed in communication with me, while my car was in for repairs. And made sure I understood the work that was being done and why. His service w More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are happy to hear Tom was above and beyond for you and your vehicle. We look forward to continuing to earn your business in the future!

January 07, 2019

Truck stuck in 4 wheel drive Found and corrected problem. Very courteous in the in processing. The job was done well and in an appropriate time frame and I was kept informed. More

by leefamav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are very happy to hear that your vehicle was taken care of in a timely manner and look forward to continuing to earn your business.

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