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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
752 Reviews

752 Reviews of Valley Buick GMC - Service Center

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February 04, 2019

Top notch Great service friendly, fair & professional. Went above & beyond to service my vehicle in a timely fashion. Coldest day of the year & they got me righ More

by TRACY.REED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Rustad, Gene Fritz, Tom Monson
Feb 13, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear about your experience. We look forward to continuing to earn your business!

January 30, 2019

Pleasant, short wait time Have been dealing here for many years, always satisfied with service and sales. Have pleasant waiting area and amenities such as water and sometimes More

by dhaugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to continue to earn your business!

January 30, 2019

Service to the max We brought our 2017 Buick LaCrosse in for an oil change and regular service. Tom Stensrud went above and beyond what he needed to do by answering all More

by TTBCKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy that Tom takes great care of you and answers all your questions.

January 26, 2019

Awesome Love coming to the dealership for service. Everyone is friendly and welcoming and the work done is top notch, no other dealers can compare. Keep up th More

by CHBRAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Kuhns, Jim Earhart
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for your kind words. We are happy that we can continue to earn your business.

January 25, 2019

Consistently excellent service! From ongoing maintenance to collision and body work questions to new car options, the staff at Valley Buick GMC provides consistently responsive and v More

by museone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Valley Buick GMC responded

Hello, Thank you for your kind words! We are so happy that we can continue to earn your business!

January 23, 2019

Wonderful service & friendly staff! Scott & Marlin went above and beyond! Scott is the friendliest service employee I have ever had the pleasure to deal with. Marlin went out of his way More

by MSCHULTZ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlin
Jan 24, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are so happy to hear our service department was great!

January 22, 2019

Great Service The Staff is always ready to hear our needs and takes care of them completely. I appreciate a car wash each time I come in. Thanks Heather and G More

by rogerswans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are happy that we are able to take care of your needs in the sales and service department! We look forward to continuing to earn your business.

January 21, 2019

Heather was great Heather was very professional answered my questions and kept me informed.. What I really apprectiated was her honesty concerning my brakes. I had More

by JEANA1019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Fritz, Tom Monson
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We're happy to hear that Heather was able to help, reassure and explain about the status of your rear breaks. We look forward to continuing to earn your business in the future!

January 21, 2019

Oil change/ tire rotation Able to set appointment. Dealer was ready and finished in a timely manner. Offered a car wash when completed. Was able to visit with my salesman and t More

by rkbach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words and we're so happy that you could get two tasks done at once!

January 18, 2019

Oil Change As always, Tom Monson is the absolute best! He is so much more than just our service guy. Tom has become a friend of our family. We trust his advice r More

by One happy family!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that Tom has earned your business, trust and friendship! Thank you for the kind words!

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