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Valley Buick GMC - Service Center
Apple Valley, MN
633 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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633 Reviews of Valley Buick GMC - Service Center
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October 24, 2024
Always deliver prompt and courteous service. Very easy to make appointments. And always friendly. Thanks Very easy to make appointments. And always friendly. Thanks More
by mikeneeley2
Verified Customer
October 21, 2024
Connor is very knowledgeable and great to work with. He is the reason we buy vehicles from Valley GMC He is the reason we buy vehicles from Valley GMC More
by trenfors
Employees Worked With
October 21, 2024
Prompt service. Free shuttle ride home when leaving my car. Made me feel like a valued customer. However this appointment was to work on a previous repair. A loose b Free shuttle ride home when leaving my car. Made me feel like a valued customer. However this appointment was to work on a previous repair. A loose bolt on an installation. More
by bucksv
October 21, 2024
Thoughtful, courteous friendly personnel Keeps me updated on services and completed service on time as well updated on services and completed service on time as well More
by larry.welter
Employees Worked With
October 21, 2024
Friendly, professional,and kept me informed and just a great place. The only place that services my car great place. The only place that services my car More
by anderj01
Employees Worked With
October 19, 2024
Excellent customer service and great value. Will definitely be back for all my vehicle service. Will definitely be back for all my vehicle service. More
by abdwyer1
October 18, 2024
This used to be the place I would recommend to friends and family to get their vehicles serviced at. Unfortunately my last experience has tarnished all of that. I first of all want to commend Alex and and family to get their vehicles serviced at. Unfortunately my last experience has tarnished all of that. I first of all want to commend Alex and Randy for their customer service. Although the situation was frustrating, they owned up to mistakes, were speedy about getting me back in for service, and treating me with respect and kindness. My experience started as a routine oil change and brake job. Unfortunately this snowballed into a way bigger issue. Over the course of 2+ weeks I had to return my vehicle for issues regarding the repairs 3 times. One of those times the vehicle had to be towed due to my brake caliper not being properly mounted, deeming the vehicle unsafe to drive. The quality of the customers service is not what I take issue with here. It is the quality of the work being done on my vehicle and the trust that things are being done properly and to spec; reasons why I bring my vehicle to a certified service shop and pay the premium. I cannot in good conscience ever bring my vehicle here again after my last experience. The trust has been completely lost due to the gross negligence seen on the repair of a crucial safety component in my vehicle. More
by Nate W
October 18, 2024
Love the people at Valley but, not happy with the service. Had two very disappointing service issues with two different new vehicles. service. Had two very disappointing service issues with two different new vehicles. More
by melaniedthurston
October 18, 2024
Fast service, everyone there was friendly and helpful. Will definitely recommend the dealership to people Will definitely recommend the dealership to people More
by rtkittleson
Employees Worked With
