Valley Buick GMC - Service Center

Friendly people After having a car fixed at Valley Buick and GMC my husband comes home happy. They have a great crew The restroom is very clean and the showroom spa After having a car fixed at Valley Buick and GMC my husband comes home happy. They have a great crew The restroom is very clean and the showroom sparkles!!! More

AWESOME Valley always goes above and beyond even when I'm late for my service appointments. No one has serviced my truck but Valley since the day I bought it Valley always goes above and beyond even when I'm late for my service appointments. No one has serviced my truck but Valley since the day I bought it there 19 years ago...and no one else ever will. More

Service This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from th This dealership is an all around 5 star dealership. From buying a car to the service it’s a first class experience. I have been buying cars from this dealership for over 15 years. This is my dealership for life. I am all about the service department. If customer service is non existent in the service department - I am out. Randy and his team hit it out of the park everytime. When I arrive they call me by name and they genuinely appreciate my business. Great job Randy and team! More

Great service and never a glitch! I can always get an appointment when I need one. They take good care of my vehicle and inform me of any possible future issues. Pleasant atmosphere an I can always get an appointment when I need one. They take good care of my vehicle and inform me of any possible future issues. Pleasant atmosphere and fell that they appreciate my business. More

Service and an Oil Change From what I can tell service items were completed successfully and as described. Heather was great to work with and kept me informed along the way. From what I can tell service items were completed successfully and as described. Heather was great to work with and kept me informed along the way. More

Not Awesome at All I brought my 2018 Sierra 1500 pickup in because the park assist sensors have performed intermittantly at least a half dozen times since I purchased th I brought my 2018 Sierra 1500 pickup in because the park assist sensors have performed intermittantly at least a half dozen times since I purchased this truck. I brought it in for service on March 7th. Valley had the truck for nine days to diagnose and troubleshoot the problem. * Service Dept. was uncertain and confused about the occurrence of this problem * Service writer gave me internet documentation about how the sensors work and may not work - essentially telling me I need to read my owners manual with regard to this systems operation. * Dealership drove my vehicle for 95 miles during this nine days and neglected to put any fuel in it. * The drivers seat was left dirty and grimy from shop techs * Last but not least - The problem is not fixed and sensors still fail when wet or car washed More

Great service Great customer service. Always friendly. Long time customer. Won’t go anywhere else. Will be leading a new Buick soon. Won’t buy/lease from anywhe Great customer service. Always friendly. Long time customer. Won’t go anywhere else. Will be leading a new Buick soon. Won’t buy/lease from anywhere else. More

Excellent service Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate Tom Monson is always friendly and he has excellent customer service skills. He goes above and beyond. the wait time wasn't too long which I appreciate. thank you!!! More

Oil change Another excellent experience!!! The staff is always friendly & efficient. Tom went above & beyond to be helpful & always explains things very well! Another excellent experience!!! The staff is always friendly & efficient. Tom went above & beyond to be helpful & always explains things very well! I will definitely be back! More

a great experience I broght my 2013 Regal in for an oil change and Mr Earhart saw that it was done professionally and on time, I have always been treated with courtesy a I broght my 2013 Regal in for an oil change and Mr Earhart saw that it was done professionally and on time, I have always been treated with courtesy at Valley Buick. More