Valley Buick GMC - Service Center
Apple Valley, MN
754 Reviews of Valley Buick GMC - Service Center
Very pleased with their service. I had an issue come up with my vehicle late in the afternoon while fueling. I brought it in, without an appointment, and was able to have the problem I had an issue come up with my vehicle late in the afternoon while fueling. I brought it in, without an appointment, and was able to have the problem diagnosed and serviced quickly. I was very pleased to have been in and out in less than an hour on a Thursday afternoon. More
Waiting over an hour for a scheduled oil change? It was pleasant enough. Waiting room is fine. It should not take over an hour to an oil change that I had an appointment for. Service people were a It was pleasant enough. Waiting room is fine. It should not take over an hour to an oil change that I had an appointment for. Service people were all nice. More
Friendly Service Nice service got car in a quickly and had the repair done. In a day it was done and ready to go so my son to drive and get ready for driving test Nice service got car in a quickly and had the repair done. In a day it was done and ready to go so my son to drive and get ready for driving test More
Flat tire Got me in on a Saturday afternoon only a few hours before the closed. Everyone was great and got me up and running in no time. Got me in on a Saturday afternoon only a few hours before the closed. Everyone was great and got me up and running in no time. More
Went above and beyond to help Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped arrange the repair through a specialist. More
Friendly, Prompt Service Heather was my service associate. I found her very knowledgeable when I discussed my car's problem. She assured me that they would get to the botto Heather was my service associate. I found her very knowledgeable when I discussed my car's problem. She assured me that they would get to the bottom of the issue and they did. I also liked how friendly all the service staff was when I enter the garage. I was greeted and directed to when I needed to go. I needed to have a shuttle ride home as time was needed to correct the car's problem. I didn't have any waiting, as I was driven home right way by a very friendly Valley employee. I feel that Valley makes me a top priority whenever I come for service. More
Rattling front end Jim & Tom are wonder, as usual! They took great care of me & fixed my car in a timely manner. I always appreciate the ability of Valley to provide me Jim & Tom are wonder, as usual! They took great care of me & fixed my car in a timely manner. I always appreciate the ability of Valley to provide me with a loaner car during lengthy repairs . More
Always great service I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car i I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car is fixed right. More
Towed and repaired We were very pleased to have the repairs done the next day as we only have one vehicle. Thank you! Also it was nice to get a ride home and also pick We were very pleased to have the repairs done the next day as we only have one vehicle. Thank you! Also it was nice to get a ride home and also picked up the next day! More
Disappointed This is the second time I've taken the Acadia into the dealership and the person I end up getting is not in a good mood. Seems to be too busy to help This is the second time I've taken the Acadia into the dealership and the person I end up getting is not in a good mood. Seems to be too busy to help the customer. Although she did call me sweetie at the end so she may not have been as rude as she came across. Commenting on windows not being clean so I'm not sure if that had her preoccupied. Saw person tripping on carpets twice inside the building as I sat and waited for car repair. Disappointed as I used to love this dealership. Now I'm not so sure. May go to Bloomingtons. Person that takes money was very nice. More