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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
755 Reviews

754 Reviews of Valley Buick GMC - Service Center

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April 15, 2019

Very pleased with their service. I had an issue come up with my vehicle late in the afternoon while fueling. I brought it in, without an appointment, and was able to have the problem More

by steve.buckner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Valley Buick GMC responded

Hello, Thank you! We are so happy to hear the service department was able to get you in, out and on your way! We look forward to continuing to earn your business.

April 11, 2019

Waiting over an hour for a scheduled oil change? It was pleasant enough. Waiting room is fine. It should not take over an hour to an oil change that I had an appointment for. Service people were a More

by toddtschida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Buick GMC responded

Hello, Thank you for your review, we are always working to improve the customers experience. Your review will help us! We look forward to continuing to earn your business!

April 11, 2019

Friendly Service Nice service got car in a quickly and had the repair done. In a day it was done and ready to go so my son to drive and get ready for driving test More

by dheimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear your vehicle was all ready to go for your son's test. We look forward to continuing to earn your business in the future!

April 10, 2019

Flat tire Got me in on a Saturday afternoon only a few hours before the closed. Everyone was great and got me up and running in no time. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Apr 16, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear the service department was able to get your tire taken care of and fixed! We look forward to continuing to earn your business.

April 09, 2019

Went above and beyond to help Had an atypical repair that the Valley service center was not equipped to service. The service department went outside the normal cadence and helped More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear your atypical repair was taken care of and that Heather and Randy were able to help! We look forward to continuing to earn your business.

April 06, 2019

Friendly, Prompt Service Heather was my service associate. I found her very knowledgeable when I discussed my car's problem. She assured me that they would get to the botto More

by JUDY.S.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Heather and the service department met your expectations. We look forward to earning your business in the future!

April 04, 2019

Rattling front end Jim & Tom are wonder, as usual! They took great care of me & fixed my car in a timely manner. I always appreciate the ability of Valley to provide me More

by redahlgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Apr 25, 2019 -

Valley Buick GMC responded

Hello, Tom and Jim never disappoint! We are happy to hear our service department met your needs. We look forward to continuing to earn your business in the future!

April 04, 2019

Always great service I always feel welcomed and comfortable when I come into this dealership and everyone is helpful. We get great reliable service and know that the car i More

by LaurieD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Monson, Jim Earhart
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear you trust us, feel comfortable and welcome in our dealership! We look forward to continuing to earn your business.

April 03, 2019

Towed and repaired We were very pleased to have the repairs done the next day as we only have one vehicle. Thank you! Also it was nice to get a ride home and also pick More

by jpmonsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Apr 25, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear the service department was able to get your car done and back to you so quickly! We look forward to earning your business in the future!

April 03, 2019

Disappointed This is the second time I've taken the Acadia into the dealership and the person I end up getting is not in a good mood. Seems to be too busy to help More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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