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Valley Buick GMC - Service Center
Apple Valley, MN
761 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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761 Reviews of Valley Buick GMC - Service Center
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May 09, 2019
Tom did a great job on our 2002 Yukon XL Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get m Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get me the best pricing and call me to inform me of the status of the repair. More
by dale22
Verified Customer
May 08, 2019
Check Engine light was diagnosed and results quick . I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repai I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repair there was no pressure to replace that part, though they explained the need and we discussed later repair. More
by wuerffeldavid
May 02, 2019
Great Service Friendly and professional. Oil change took less than an hour! Really couldn't ask for more than that. Thank you and keep up the great work! Friendly and professional. Oil change took less than an hour! Really couldn't ask for more than that. Thank you and keep up the great work! More
by slugbugred
Employees Worked With
May 02, 2019
Mptor mout issues Got us in quickly and even found another issue so we didn't have to come back! Got the service done in a timely manner too. Got us in quickly and even found another issue so we didn't have to come back! Got the service done in a timely manner too. More
by KIM.SCHILLER70
Employees Worked With
Tom Monson
May 02, 2019
Knowledgable staff, quick service. I scheduled my service online and found it very easy to use and navigate. I was able to explain my problem to help narrow the diagnostics for the sta I scheduled my service online and found it very easy to use and navigate. I was able to explain my problem to help narrow the diagnostics for the staff and explain everything. I then received a phone call from one of the service writers, regarding my problem. He answered all my questions and provided me with other ideas and options as well. When I arrived on the day of my appointment, I was greeted promptly by the staff. They immediately asked if I would need a ride somewhere and had a driver ready. I received a update phone call from staff and they provided me with the progress of my service. I then received a phone call advising my vehicle service was complete. When I returned, staff was able to quickly get me checked out and I was able to settle my payment. Service was complete very well and the price was under what I expected. More
by murphydav79
Employees Worked With
Tom Monson
May 01, 2019
Good service ...more mechanical issues with this car than I care to have, but that is probably true with anyone...other than that this service department takes car ...more mechanical issues with this car than I care to have, but that is probably true with anyone...other than that this service department takes care of issues as they happen, and with a smile. More
by luvtowalk
April 29, 2019
One word, Awesome! A dealership the way it should be. Friendly, professional and attentive. Would not go anywhere else. Thank you all and keep up the great work. A dealership the way it should be. Friendly, professional and attentive. Would not go anywhere else. Thank you all and keep up the great work. More
by POBOX1221
April 26, 2019
Nice fisrt experience. Good service. The entire experience begun with the ease of your app of my phone, where I booked the appointment and described the problem. One of the Good service. The entire experience begun with the ease of your app of my phone, where I booked the appointment and described the problem. One of the tires was leaking air. I had great customer service when I dropped off the car. The diagnosis was explained well. The waiting area was very nice to wait for my car. I was thrilled to have received my car clean. Thanks for the complementary car wash. Little things that we take for granted, but make a good impression. I felt welcomed, heard my worries, had a professional attention! Thank you. More
by tomana_johnson
Employees Worked With
April 25, 2019
2 hours to get an oil change? I brought my truck to get an oil change and it took almost two hours and I ended up being late to a Doctor's appointment. There was no communication I brought my truck to get an oil change and it took almost two hours and I ended up being late to a Doctor's appointment. There was no communication on the delay and I kept on having to go ask and get the 'it will be done soon.' I would appreciate just being told the truth. I have bought 3 new vehicles form Valley and bring my vehicles in for service there vs somewhere cheaper as in the past have received treatment and service at a higher level, not lower level that I experienced. More
by DONALD.E.KNUTSON
Employees Worked With
April 25, 2019
Great Team Valley Buick GMC has a great team of people. Management, sales and service. Brett, Shane and Scott did a wonderful job! Always a joy to do business wi Valley Buick GMC has a great team of people. Management, sales and service. Brett, Shane and Scott did a wonderful job! Always a joy to do business with this team! More
by MVIOLA0
