Valley Buick GMC - Service Center
Apple Valley, MN
763 Reviews of Valley Buick GMC - Service Center
Oil change and tire rotation Great service and courteous people. Easy to schedule and service finished on time. Courtesy shuttle took us to Perkins for breakfast while service w Great service and courteous people. Easy to schedule and service finished on time. Courtesy shuttle took us to Perkins for breakfast while service was being done. More
Fantastic service This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to App This dealership and service department has always been my go-to for anything I need done with my vehicle. We now live in Duluth and still drive to Apple Valley for our vehicle upkeep. I would definitely recommend this service department to anyone looking for great service and extremely knowledgeable people! Thanks Valley! More
Great Experience Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealer Service is always great. Always do what is promised, on time. Scott in service is a great communicator. Shane always there in support. Great dealership! More
Unschedule Service My car started acting up on Sunday morning when the shop was not open. I knew I needed to get it in and had no way to contact them but didn't want to My car started acting up on Sunday morning when the shop was not open. I knew I needed to get it in and had no way to contact them but didn't want to wait until Monday. I know they are usually very busy so I drove it down there, left my keys along with a note of what the issue was in the drop box. I figured they would need to have my car for a few days. When I called at 8:00 a.m. and spoke to Jim he said they already had it scheduled for that day and he would give me a call when they looked at it. He then called back and they took care of the issue along with a couple other items that needed to be addressed. I was so surprised that they were able to get to it right away and so appreciative. More
Quick and courteous There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in There was a mix up in scheduling and I was not scheduled when I thought I was. They worked me in on a very busy day and the service was completed in under an hour. More
Good service Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. Check engine light was on/off for several days...Scott had it diagnosed and corrected the issue within a minimum time , so the wait time was short.. More
excellent customer care When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying t When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying the base for me. Another gentleman helped me to get to the the loaner. The same extra help was given when I moved everything back into my car. The people at Valley really do go out of their way to make the experience great. I don't want to go to any other car repair garage. More
Checking routine service brakes Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free ca Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free car wash!!! More
Helpful advice and good service We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very tha We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very thankful because we could now make a more informed decision. I always appreciate the personal and courteous service. More
Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More