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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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October 28, 2024

Convenient for drop off and pickup service is done fast and efficient friendly staff will return More

by Mark Swanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your review! We're glad to hear that you found our drop-off and pick-up service convenient, and that our staff provided you with fast and friendly assistance. We appreciate your feedback and look forward to welcoming you back at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 28, 2024

The Service is great! Staff is knowledgeable and friendly. I would recommend them to my friends and neighbors! More

by jukebox1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our knowledgeable and friendly staff at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us! We look forward to welcoming you and your friends or neighbors back in the future. Safe travels! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 28, 2024

Professional and customer satisfaction oriented. The service manager was very good at explaining the work that was completed. Office personnel were very friendly. More

by rglav3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ladino
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Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Valley Buick GMC of Apple Valley to be professional and customer satisfaction-oriented. It’s great to know that our service manager effectively explained the work done and that our office personnel made a positive impression on you. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 27, 2024

Do use on taking care of my need every time I visit. Great service from everyone More

by djk.mn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you receive at Valley Buick GMC of Apple Valley. It's our goal to take care of your needs with each visit, and we're glad to hear that you consistently have a great experience. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 26, 2024

They were very kind and considerate. The women who was checking me out even filled out the rebate information for my tires. More

by Terry Sandvik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Valley Buick GMC responded

Thank you, Terry, for your wonderful review! We're thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley. Our team strives to provide exceptional service, and we're glad the representative could assist you with the rebate information for your tires. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

Great people and reliable service. I have relied on them for at least 30 yrs. More

by Thomas Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 30 years. It's our privilege to provide reliable service to valued customers like you. We look forward to continuing to serve you at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

I trust Valley to keep my car in good running order. They are efficient and reliable for any service that I need. More

by big41don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We truly appreciate your trust in Valley Buick GMC of Apple Valley to keep your car running smoothly. It's great to know that you find our service efficient and reliable. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 25, 2024

Nice people to work with always clean building Work is done quickly I V llkk bringing my car In for service More

by ruejerome32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. We're thrilled to hear that you found our team nice to work with and that you enjoyed our clean facilities. We look forward to providing you with quick and efficient service on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

October 24, 2024

Only dealt with her when cashier asked me to go out to give her coupon for oil change. She spoke very rude like I was bothering her. Maybe she was having a stressful day but still taken back by her tone More

by schwartz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand how important it is to feel valued when visiting Valley Buick GMC of Apple Valley. We strive for positive interactions, and we regret that your experience did not reflect that standard. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable as we work to improve our service. Sincerely, The Team at Valley Buick GMC of Apple Valley

October 24, 2024

Guy at the desk during check in did a great job. Mechanic did a great job. No complaints at this time. More

by nowickitl6114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person isn’t listed
Report | Print
Oct 25, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Valley Buick GMC of Apple Valley. Our team always strives to provide excellent service, and it’s wonderful to know that both our check-in staff and mechanic met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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