Valley Buick GMC - Service Center

The service advisor couldn’t find me on the appointment list so ended up with him. I would avoid him going back. I wasn’t pleased that the work hours wasn’t on time he invoice and was given a long story list so ended up with him. I would avoid him going back. I wasn’t pleased that the work hours wasn’t on time he invoice and was given a long story if why Valley doesn’t do that but rather bills book hours. The young man that picked me up to get my car after the repairs was very respectful and pleasant. I appreciated the ride to and from the dealer More

He is as solid a Service Agent as we've ever worked with. He follows through on what he promises, and we always ask to work with him for any vehicle issues. He follows through on what he promises, and we always ask to work with him for any vehicle issues. More

Excellent service, like Scott. He takes care of me and does not sell me something I don’t need. He takes care of me and does not sell me something I don’t need. More

Backed my brand new truck door into the center counter. Said you would buff out the marks but I can still see the damage Said you would buff out the marks but I can still see the damage More

Exceptional service from friendly staff. They look out for your best interest along with quality service. They look out for your best interest along with quality service. More

They were very courteous, efficient and friendly. They answered all my questions. I will definitely bring my car back for service. They answered all my questions. I will definitely bring my car back for service. More

They do not check their work when done. Service department is fast but no quality! Service department is fast but no quality! More

Appointment was on time. I was kept informed and car was ready in a reasonable time. I was kept informed and car was ready in a reasonable time. More

Fast and friendly service. Get you in about as fast as possible. Would definitely go back again Get you in about as fast as possible. Would definitely go back again More

On my recent Oil Change and Lub,, Scott reviewed my oil usage with one of the Valley Buick Techs. He offered major engine work believed to rectify the usage issue with an estimate of the cost. At last ye usage with one of the Valley Buick Techs. He offered major engine work believed to rectify the usage issue with an estimate of the cost. At last years review of the problem, I changed my 5,000 mi between changes to my current 4,000 miles. The mileage is now at 94,000 and the oil usage is thought to be due to piston & ring "blow bye" . I've decided to keep a better record of oil usage before making a $5000 decision. More