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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
767 Reviews

767 Reviews of Valley Buick GMC - Service Center

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May 31, 2024

I have known Scott Soller and Jim Paul for years and I always call this Dealership, specifically, when my vehicles need work. Scott took the time to understand my issue, got the truck in right away, and More

by dnsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Valley Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with Scott and Jim at Valley Buick GMC of Apple Valley. We take pride in providing great customer service and timely vehicle repairs. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

They did a great job servicing our Yukon. It was completed correctly and on time More

by kt.groth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We are thrilled to hear that your Yukon received exceptional service from Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

Tom is great to work with, very honest and professional. Always gives great service on my vehicles More

by Juliejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that Tom provided you with such honest and professional service. We strive to deliver top-notch service on all vehicles at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

Great people to work with in sales and service department. Always happy and courtesy to work with! More

by EKDML4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words about our sales and service department at Valley Buick GMC of Apple Valley! We appreciate your feedback and are glad to hear that you had a positive experience with us. We look forward to working with you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 29, 2024

Valley Buick is not only about responsible customer service and response time but their honesty on fix repairs etc is what sets them apart from others. More

by billswan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Valley Buick GMC responded

Thank you for your kind words. We pride ourselves on providing honest and reliable service to our customers at Valley Buick GMC of Apple Valley. We appreciate your recognition of our commitment to responsible customer service. Please feel free to reach out if you need anything in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 29, 2024

Have had vehicles serviced at Valley past 30 years. They’ve always done excellent work. More

by nheuer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Valley Buick GMC responded

Thank you for being a loyal customer and entrusting Valley Buick GMC of Apple Valley with your vehicles for the past 30 years. We appreciate your kind words and the opportunity to serve you. Looking forward to many more years of providing you with excellent service. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 28, 2024

Valley Buick was very professional and it felt like they wanted to help me. I would recommend! More

by j.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Valley Buick GMC responded

Thank you for recommending Valley Buick GMC of Apple Valley! We are glad to hear that you had a positive and professional experience with us. If you ever need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Pleasant, very helpful employees! Nice atmosphere to relax in while waiting for your vehicle. Didn’t wash car after the service is my only complaint. More

by kdhogan6066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember his name
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May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley. We are thrilled to hear that you found our employees pleasant and helpful, and enjoyed the relaxing atmosphere while waiting for your vehicle. We thank you for letting us know about the lack of car wash after service and appreciate your feedback. Please feel free to reach out to us directly so we can discuss this further. We look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

I was quoted a price but it was more then the quote. I understand tax, but additional charges not mentioned when I drove in. More

by Beav31847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We regret any confusion regarding the pricing. Please reach out to us at Valley Buick GMC of Apple Valley so we can address this matter and work towards a resolution. We value your business and aim to provide transparent information to all our customers. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Very happy with the service i received. Staff were very kind and friendly and helpful. More

by maddiemoore1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley, Maddie! We're thrilled to hear that our staff was kind, friendly, and helpful during your visit. We appreciate your feedback and hope to see you again soon. Sincerely, The Team at Valley Buick GMC of Apply Valley

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