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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
887 Reviews

887 Reviews of Valley Buick GMC - Service Center

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February 13, 2025

Heather and her team are awesome. The follow through and communication is wonderful along with the service. More

by john@jwsold.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about our team and the level of service you experienced at Valley Buick GMC of Apple Valley. We're thrilled to hear that our communication and follow-through met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 13, 2025

Everything was perfect. Sales finance and service I would for sure by there again. Perfect More

by JRBSNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Valley Buick GMC of Apple Valley was perfect across sales, finance, and service. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 12, 2025

Best service experience I have encountered in 52 years of vehicle ownership, Scott Soller did an excellent job managing my personal service expectations. More

by 2015 Yukon Denali XL 6.2 Transplant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We at Valley Buick GMC of Apple Valley are thrilled to hear that you had the best service experience in over 52 years of vehicle ownership. It's great to know that Scott Soller was able to meet your service expectations effectively. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 12, 2025

Great people. Great dealership. I highly recommend them. Scott the service advisor is excellent to deal with More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Valley Buick GMC responded

Thank you so much for your kind words! We truly appreciate your recommendation and are thrilled to hear that you had a positive experience with our team, especially with Scott. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and it's wonderful to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 11, 2025

Always very friendly and helpful. Pretty easy to get an appointment when needed. Very knowledgeable. More

by mjalexstjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We at Valley Buick GMC of Apple Valley are thrilled to hear that you found our team to be friendly, helpful, and knowledgeable. We strive to make the appointment process as easy as possible for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 11, 2025

Satisfied with the service and team. Not all that happy 3 glow plugs have failed, separately, in a short period of time More

by todd.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us, Todd. We appreciate your satisfaction with the service and our team at Valley Buick GMC of Apple Valley. However, we understand your concerns regarding the three glow plugs. Please feel free to reach out to us so we can assist you further and address your concerns. Thank you for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 11, 2025

Scott is one of the reasons to do business with Valley. Always very attentive and detail oriented. Service is one of Valley's strong suits. More

by mviola1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Carnahan, Brett, Tim, and Joel
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our service and attention to detail. It's great to hear that you had a positive experience at Valley Buick GMC of Apple Valley. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 11, 2025

The staff was very helpful and friendly. Satisfied with the service . Parts were available. Prompt turn around on time. More

by hoppecastlequeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Valley Buick GMC of Apple Valley helpful and friendly. We strive to provide prompt service, and it’s great to know that you were satisfied with the turnaround time and availability of parts. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 10, 2025

Scott listened to my concerns, and Valley GMC fixed my issue to get my truck fixed. Scott worked with me even though I did not purchase the truck from Valley. Thank you! More

by cjfeichtinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that Scott was able to listen to your concerns and assist you with your truck issue at Valley Buick GMC of Apple Valley. We truly value your support and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 10, 2025

I set up my oil appointment with someone on the phone I show up on. 1/30/25 they told me appt was not in the system.had to reschedule, for 2/3/25 I lost an entire day coming back and forth ..not happy . More

by PABLOJR1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Stensrud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it must have been to arrive for your oil appointment only to find it wasn't in our system. We appreciate your feedback and want to assure you that we are committed to improving our processes at Valley Buick GMC of Apple Valley. If you have any further concerns, please feel free to reach out to us directly. We hope to provide you with a better experience in the future. Sincerely, The Team at Valley Buick GMC of Apple Valley

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