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Valley Buick GMC - Service Center
Apple Valley, MN
633 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
633 Reviews of Valley Buick GMC - Service Center
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October 31, 2024
Customer service isn’t what it used to be. If I hadn’t checked after several hours on the status of car, was anyone ever going to call me? I scheduled a 45000 value service which looked l If I hadn’t checked after several hours on the status of car, was anyone ever going to call me? I scheduled a 45000 value service which looked like it included several services beyond just an oil change…such as replacing cabin filter, etc. all that was done was an oil change. More
by MAIL2K
Verified CustomerEmployees Worked With
October 31, 2024
Scott is always great w/ communication & transparency of the repairs being advised. I don’t even consider taking my 4 Chevy vehicles any where else :-) the repairs being advised. I don’t even consider taking my 4 Chevy vehicles any where else :-) More
by scottyslawnservice
October 31, 2024
Always great service and trustworthy staff! ! They are punctual and explain everything in detail. I don’t question anything they recommend Thant should be done to my vehicle ! They are punctual and explain everything in detail. I don’t question anything they recommend Thant should be done to my vehicle More
by Goodysal
October 31, 2024
Fair pricing, integrity, accommodating, and always on time. Plus they are nice people to deal with. time. Plus they are nice people to deal with. More
by Dave
Employees Worked With
October 30, 2024
Polite prompt courteous service. Finished on schedule. Waiting room was clean neat. Could have like popcorn or some munchies for customers. Finished on schedule. Waiting room was clean neat. Could have like popcorn or some munchies for customers. More
by RDCHLAN
October 30, 2024
Had the Jimmy in for oil change and fluid check and top off. Done and out very fast and people were very pleasant. off. Done and out very fast and people were very pleasant. More
by Conch
October 30, 2024
Always great service and friendly people. Nice experience so far , we will definitely be going back next time we need service. Nice experience so far , we will definitely be going back next time we need service. More
by Kmhalbert
Employees Worked With
October 29, 2024
Tom Stensrud is great. Consistent performance above and beyond expectations! Great partnership and customer service. Consistent performance above and beyond expectations! Great partnership and customer service. More
by brianbroadwell
Employees Worked With
October 28, 2024
Everyone was very helpful and informative. I got a surprise when I came in. They made pick up very easy. I got a surprise when I came in. They made pick up very easy. More
by dmhoiosen
October 28, 2024
This recent visit I dealt w Alex in service he was top notch. I also needed a part The gentleman who helped in parts was also very helpful. I believe his name is Alvin (From invoice I recd) Both cash notch. I also needed a part The gentleman who helped in parts was also very helpful. I believe his name is Alvin (From invoice I recd) Both cashiers were friendly and efficient. This feels like a dealer you’d find in a more rural area. That’s a compliment 😊 More
by undsioux22
