Valley Buick GMC - Service Center

Best Dealership Ever! The people at Valley in Apple Valley are amazing! From the service department, sales, finance, parts, and the customer service department, they all tr The people at Valley in Apple Valley are amazing! From the service department, sales, finance, parts, and the customer service department, they all treat you like you are their number one concern. They are always their, greeting you with a smile, and listening to your concerns and answering any questions you may have. I have never experienced this high level of service from any other dealership. I have been using valley for 10 years and I will never go anywhere else. If you want your vehicle to have the best service while being treated like family, then go to Valley! More

Great Body work Did great Body work on my car. It would have been nice to have a loaner for the week and 1/2 it ended up taking to do the work. Everyone was friendl Did great Body work on my car. It would have been nice to have a loaner for the week and 1/2 it ended up taking to do the work. Everyone was friendly and helpful. My car looks like new. More

Wouldn’t go anywhere else Receive excellent service at Valley Buick every time I’ve gone. I trust them to perform the work necessary at a reasonable cost. The only thing missin Receive excellent service at Valley Buick every time I’ve gone. I trust them to perform the work necessary at a reasonable cost. The only thing missing this most recent time is they forgot the car wash. But, since they are located across the street from a car wash, no big deal. More

Awesome service The guys at valley take the time out of their busy day to find good prices on tires and they treated me with the upmost respect thank you The guys at valley take the time out of their busy day to find good prices on tires and they treated me with the upmost respect thank you More

Best Service! Always the best service - provided by Tom Monson! Plus all the staff is always so friendly. Wouldn’t go anywhere else! Kudos to Scott and Heather an Always the best service - provided by Tom Monson! Plus all the staff is always so friendly. Wouldn’t go anywhere else! Kudos to Scott and Heather and Jim for assisting me when Tom hasn’t been available. More

Top notch service by all involved. A job well done right and on time. The facility is neat and clean for an auto garage. The service assistant was polite, curios and thiughtful. A job well done right and on time. The facility is neat and clean for an auto garage. The service assistant was polite, curios and thiughtful. More

Oil Change\Engine Stall Had an odd problem, Truck would stall out on occasion, usually after fueling. Of course the truck was running fine with no trouble indicators. But the Had an odd problem, Truck would stall out on occasion, usually after fueling. Of course the truck was running fine with no trouble indicators. But the tech found fixed the problem, VERY dirty throttle body...DONE. I've never taken my GMC Sierra anywhere else in the 18 years since I bought it at Valley...and I never will...THE. BEST. More

Service experience Tom Monson informed me that I needed a new set of tires. He had done his research, and informed of the best price available in the market for the tire Tom Monson informed me that I needed a new set of tires. He had done his research, and informed of the best price available in the market for the tires he recommended. He also provided me with a mail in rebate offer from the manufacturer. He arranged for a loaner vehicle for my use next day when tires were being installed. Exemplary customer service. More

Better than before but still missing communication Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergenc Dropped my car Tuesday am and Heather called to let me know later in the day that my car didn’t get into a mechanic because they had a couple emergencies. Ok I had a loaner so it should be tomorrow. Wednesday went by and absolutely no phone call or update. Thursday am nothing. Finally around 3pm I called so I would know what was happening. Car ‘just’ came out what a coincidence. If they had of just update me on those middle days would of been a great experience. At least my car was ready when I went to pick up and finally washed! More

Got me in on short notice to fix a headlight. Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you h Did a good job getting me in. Got me out quickly. Did good work. Pricing was good. They were very friendly as usual. Thats all I can say! Why do you have a 25 word minimum-that is a pain!!! More