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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
768 Reviews

768 Reviews of Valley Buick GMC - Service Center

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June 12, 2024

Brought in Tahoe for 2 concerns said it was fixed left with 1 concern unaddressed even though another”leak” was repaired. Tahoe still makes noise not very happy with Valley GMC right now More

by mithga777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. We strive to maintain high standards and take your feedback seriously. Please reach out to us directly so we can address the remaining issue with your Tahoe. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 11, 2024

Nice staff, facilities. Friendly, but - didn’t know when to go to the pay counter. Was my first trip/oil change. More

by at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Great excellent service. Short wait time. Clean waiting area, service area. Tv available while waiting. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for the fantastic review, Bob! We're thrilled to hear that you had a positive experience with Valley Buick GMC of Apple Valley. We take pride in providing excellent service and a clean, comfortable environment for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Service was performed quickly and professionally. Everyone was very friendly and courteous, Highly recommend Valley GMC! More

by mo.raverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for the positive review! We are thrilled to hear that you had a quick and professional service experience with us. Our team at Valley Buick GMC of Apple Valley takes pride in delivering friendly and courteous service. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Brought in for an oil change, tire rotation, tail gate switch recall and wash. No reason to think differently that all work was done, other than it was obvious it didn’t get washed. More

by denr469
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was informed Alex was to contact me upon completion.
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your recent service visit. We appreciate your feedback regarding the missed wash. We understand your expectations and will address this to ensure a thorough service experience next time. We look forward to welcoming you back for any future service needs. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 08, 2024

Fast, friendly service. The customer service representatives were very knowledgeable. The facilities were very clean and inviting More

by John Coops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Valley Buick GMC responded

Thank you, John, for the 5-star review! We are delighted to hear that you had a positive experience with us at Valley Buick GMC of Apple Valley. We take pride in providing fast and friendly service, knowledgeable customer service representatives, and clean facilities. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 08, 2024

I had my vehicle serviced at this dealership. They were fast, friendly, capable. They did the work correctly and my vehicle works exactly as it should now. More

by J Jett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service writer)
Jun 11, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your vehicle service at Valley Buick GMC of Apple Valley met your expectations. We appreciate your kind words about our fast, friendly, and capable service. Please feel free to visit us again for any future vehicle needs or share your experience with others. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 08, 2024

I was pleased with the dealership, the service writer, and the service I received at the dealership. More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Valley Buick GMC responded

Thank you for the positive review, Kenny! We're thrilled to hear that you were pleased with Valley Buick GMC of Apple Valley, the service writer, and the service you received at the dealership. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 08, 2024

First time at Valley service department and the visit went well. Heather led me through their process and the service items were completed as expected, quickly with no surprises. More

by walubke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We are glad to hear that your visit to Valley Buick GMC of Apple Valley's service department went well. We strive to provide efficient service with no surprises. We look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 06, 2024

The communication was good. The advise from the personal was also great. Everything was transparent and timely. Assistance with transportation to andc from home was great. More

by nevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Valley Buick GMC responded

Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our team at Valley Buick GMC of Apple Valley. We aim to provide transparent and timely service, along with great communication and helpful advice. We're glad the assistance with transportation was a convenience for you. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

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