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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
507 Reviews

507 Reviews of Valley Buick GMC - Service Center

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January 14, 2019

One of many visits Jim and Heather are simply the best! They are always outgoing and positive and work to make sure I receive the best outcome with my vehicles many ser More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 23, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words! We are so happy to hear that Heather & Jim take great care of you. We look forward to earning your business in the future!

January 09, 2019

Good service and quick in and out. Took care of my recall and was in and out in less then 40 minutes. Lounge was well kept and also answered my questions on the other vehicles. More

by bskusske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont see the person i worked with on the list.
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear that your stay here was short and we met your expectations.

January 09, 2019

good AND OR OK IT WAS OK AND OR GOOD ..THE TECH WHO WORKED ON MY CAR WAS THE BEST PART OF MY VISIT HE WAS AND IS GREAT. More

by MARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Jan 24, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear your tech was great!

January 07, 2019

Service Tom stayed in communication with me, while my car was in for repairs. And made sure I understood the work that was being done and why. His service w More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Monson
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are happy to hear Tom was above and beyond for you and your vehicle. We look forward to continuing to earn your business in the future!

January 07, 2019

Truck stuck in 4 wheel drive Found and corrected problem. Very courteous in the in processing. The job was done well and in an appropriate time frame and I was kept informed. More

by leefamav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Valley Buick GMC responded

Hello, We are very happy to hear that your vehicle was taken care of in a timely manner and look forward to continuing to earn your business.

January 04, 2019

Vehicle maintenance Valley Buick has always greeted me with friendliness and professionalism from the appointment desk to the service managers and service provided. I wou More

by elise.williams1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are always happy to hear that all areas of our dealership are meeting your needs!

January 03, 2019

Value I recently purchased tires at Valley gmc and was impressed at the length the service team went to related to finding the right tires for my vehicle. P More

by aschoenecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Earhart
Jan 22, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words, We will always try to find what works best for you and your vehicle.

January 02, 2019

oil change and check up Everything went well and the service check-in was easy and he was very helpful. I have always enjoyed working with everyone at this dealer ship. More

by AL26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Monson
Jan 24, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear we could help and make this an easy process for you!

January 02, 2019

Fast Service My check engine light came on. Tom Monson got me in and out without an appointment in 2 hours on New years Eve. . He was great as always. Ralph More

by romano79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Samson, Tom Monson
Jan 22, 2019 -

Valley Buick GMC responded

Hello, We are so happy to hear Tom was able to get you in and taken care of when it worked for you! Thank you for the kind words.

December 30, 2018

Great Service The whole team always take great care of my vehicle, explains everything to me, are friendly, professional and thoughtful of my time. Great Team Work More

by RSGOLLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Earhart
Jan 24, 2019 -

Valley Buick GMC responded

Hello, Thank you for the kind words. We are happy to hear our team met your expectations!

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