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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
768 Reviews

768 Reviews of Valley Buick GMC - Service Center

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July 03, 2024

I’m very happy with the job been done for me I will recommend it other customers More

by Israelmn41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for recommending us to others. We appreciate your positive feedback and look forward to assisting you and your referrals in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

July 03, 2024

The service writer was extremely knowledgeable about the situation with regard to my car. And very refreshingly not at all in the least pushy. He was a pleasure to work with. More

by Bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Valley Buick GMC responded

Thank you for the glowing review of Valley Buick GMC of Apple Valley! We are thrilled to hear that our service writer provided you with knowledgeable and non-pushy service. It was truly a pleasure working with you, and we look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

July 01, 2024

I always have a pleasant experience at Apple Valley GMC Buick. The check in process is smooth, I can always get a ride if needed, and the check out process is always quick. More

by michaelb.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley, Michael! We appreciate your kind words about our smooth check-in process, shuttle service, and quick check-out. We look forward to your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

June 29, 2024

People who work there are friendly and honest. Seems they try to make things work for us in a caring way. More

by westbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for sharing your positive experience with us. We appreciate your kind words about our friendly and honest service. We strive to provide caring and tailored solutions for all our customers. We look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 26, 2024

This crew is excellent. They care for your car like you do. They are engaged and thorough. And explain everything very well so you understand. I enjoy their waiting area t More

by crazyamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHEN SWINFORD
Jun 27, 2024 -

Valley Buick GMC responded

We are thrilled to hear about your great experience with our team. We pride ourselves on providing excellent care and service for your vehicle. It's wonderful to know that you found our team engaged, thorough, and great at explaining everything clearly. We're glad you enjoyed our waiting area as well! We hope to see you again soon or that you share your positive experience with others. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 26, 2024

Friendly and professional employees. Up front and effective with all they do. When I have my vehicles serviced at Valley I know the work will be done right and on time. More

by robbiedstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Valley Buick GMC responded

We greatly appreciate your positive feedback and are thrilled to hear that you found our team to be friendly and professional. We are committed to providing top-notch service and ensuring your vehicle is well taken care of. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 20, 2024

Very responsive to our car's need of repair. Stopped in to get brakes fixed without an appointment. More

by lauraostamping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your car repair needs. We appreciate your positive feedback about our responsiveness and service. We're glad we could help with your brakes efficiently, even without an appointment. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

Staff are Courteous and knowledgeable. Appointments for service are convenient and easy to schedule. The facility is always clean and neat. More

by lifestormsmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your service needs. We appreciate your kind words about our courteous and knowledgeable staff, convenient appointment scheduling, and clean facility. We look forward to welcoming you back for your next service appointment. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

They are always friendly and helpful service is done in a timely manner. I feel I can trust what they are telling me More

by jebedeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley! We are delighted to hear that our team provided you with friendly and helpful service while ensuring your vehicle was taken care of in a timely manner. We always strive to be transparent and trustworthy in our communication. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

I have had my vehicles engine replaced here and have had nothing but problems since. Tire fell off and blue smoke coming from tailpipe. Been blown off since. Service lady this time was rude on top of things More

by NightHawk0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Valley Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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