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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
768 Reviews

768 Reviews of Valley Buick GMC - Service Center

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August 05, 2024

very friendly professional nice people who like to help always I am happy to be there More

by yared.et
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly and professional team at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we're here to help whenever you need us. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Excellent work and great service, very professional. They took care of my rental car and everything else! Thank you More

by tax-limit0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop manager
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Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It's great to know that our team provided you with excellent service and took care of your rental car needs. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

The tech didn’t fasten my ac control unit properly leaving it jiggling in the dash board. Mind you this was THE part they were replacing. This meant I had to go back the next day and get them to fix i More

by istekly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you bringing this to our attention. We understand your frustration regarding the AC control unit not being installed correctly at first. At Valley Buick GMC of Apple Valley, we strive for excellence in our service, and it's great to hear that our team acted promptly to rectify the issue. Your experience is important to us, and we are committed to ensuring that all our services meet the highest standards. Please feel free to reach out directly if you have any more concerns. We look forward to serving you better in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

The employees w we e very welcoming and friendly. I waited for my service and they were very prompt!! I'd definately recommend Valley GMC! More

by mcm104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that our team at Valley Buick GMC of Apple Valley made your visit a positive one with their welcoming and friendly service. Your recommendation means a lot to us! We look forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Service went quick So the wait was minimal. Everyone was courteous. Car was washed as well. More

by 0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that your service experience at Valley Buick GMC of Apple Valley was quick and that our team was courteous. We appreciate your feedback and are pleased you enjoyed the complimentary car wash. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Would have been nice if they washed my car they usually do not sure why they didn't More

by trexor_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We understand that having your vehicle washed is an important part of your experience at Valley Buick GMC of Apple Valley. While we're glad you chose us, we appreciate your comments and will ensure that our team is aware of your expectations moving forward. If there's anything else we can assist you with, please feel free to reach out. Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Kept me informed about the problem with my vehicle and the plan to repair the issue. Provided me with a vehicle. More

by chpagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! I'm glad to hear that we kept you informed about the problem with your vehicle and provided you with a loaner during the repair. At Valley Buick GMC of Apple Valley, we strive to ensure our customers are well-informed and supported throughout their service experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I have been a customer of Valley GMC/Buick for over 20 years. The employees have always been very friendly and knowledgeable. I have purchased several cars from them and have always trusted them to servic More

by mjoyolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the past 20 years. It’s great to hear that our team has consistently provided you with friendly service and trustworthy vehicle maintenance. We look forward to continuing to serve you and your automotive needs for many more years to come! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

Great service,great people! !!!!!!’very friendly and accommodating..Always very satisfied with the full service.!! More

by Lois newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. Your satisfaction is our priority, and we appreciate your kind words about our service and staff. We look forward to welcoming you back again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

August 05, 2024

I have bought 3 trucks there in a row. I would not have come back there it I had been dissatisfied. I will say that the issue I had with the lifter replacement will cause me to reconsider More

by John Millonig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your experience with us. We're grateful for your loyalty in choosing Valley Buick GMC of Apple Valley for your truck purchases. It's concerning to hear about the challenges you've faced regarding the lifter replacement, and we appreciate your feedback regarding this issue. Your input is valuable as we strive to improve our services and offerings. If you have any further questions or concerns, please feel free to reach out. We hope to see you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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