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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
939 Reviews

939 Reviews of Valley Buick GMC - Service Center

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March 22, 2025

Good service and Good customer service specially Thomas Stendrud you give me right information my car problems I feel more comfortable. Thank you ! More

by Alem Tesfaledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Valley Buick GMC responded

Thank you, Alem! We're thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. It's great that Thomas was able to provide you with the right information and make you feel comfortable regarding your car issues. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 22, 2025

Excellent customer service. Friendly and efficient. Love the phone updates snd being able to pay online before I get to the service window to pick up my keys More

by Sbrandt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced excellent customer service and found our phone updates and online payment options helpful. At Valley Buick GMC of Apple Valley, we strive to make your experience as convenient as possible. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 22, 2025

General good. This time Jennifer Sawson was looking at her phone while I stood there waiting for someone to acknowledge me. I tried to go to the gentleman in front More

by Ryancin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your feedback. We understand your concerns regarding your experience at Valley Buick GMC of Apple Valley. We strive to provide excellent service, and it seems we fell short in this instance. We appreciate you bringing this to our attention. If you’re open to it, we would like to discuss your experience further and see how we can improve. Please feel free to contact us directly. Thank you for giving us the opportunity to address this. Sincerely, The Team at Valley Buick GMC of Apple Valley

March 17, 2025

Very nice place to bring your vehicle to, customers service is great,Scott Soller took care of me More

by lkeomanyvong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Valley Buick GMC responded

Thank you for your review! We're glad to hear you had a great experience with Scott at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent customer service, and it's wonderful to know that it showed during your visit. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 17, 2025

I was pleased with my service appointment. . I was well informed. With the things that were done. More

by joyream40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are glad to hear that you were pleased with your service appointment at Valley Buick GMC of Apple Valley. It's our goal to keep our customers well-informed, and we're happy we could achieve that for you. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 15, 2025

Happy employees, quick to help me with my vehicle. Very impressed with the service provided. Thank you! More

by TFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Valley Buick GMC of Apple Valley. We take pride in providing excellent service and appreciate your kind words. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 15, 2025

Professional, friendly service. Quality work. Work was started and completed during the time allotted for the appointment. More

by wschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the professional and friendly service at Valley Buick GMC of Apple Valley. It's great to hear that your work was completed within the appointment timeframe. We look forward to welcoming you back for any future needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 14, 2025

Awesome customer service! Informational Know what there doing Get answers Quick service Clean shop Easy access shop More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Valley Buick GMC responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you experienced awesome customer service and found our team knowledgeable and efficient. At Valley Buick GMC of Apple Valley, we strive to maintain a clean and accessible shop for our customers. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 14, 2025

Always get exceptional service from Heather and Scott this is where I go for service work More

by GATOR-TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear you consistently receive exceptional service from Heather and Scott at Valley Buick GMC of Apple Valley. Your trust means a lot to us, and we look forward to assisting you again on your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 14, 2025

The best service around, knowledgeable mechanics and helpful service writers. They have very friendly, helpful, and good sales staff. More

by jomarthaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, my service writer, he's the best
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Mar 14, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We at Valley Buick GMC of Apple Valley are thrilled to hear that you had a great experience with our knowledgeable mechanics and friendly sales staff. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

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