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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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May 25, 2024

Quick, efficient, friendly people were helpful got me the service needed. Helpful all went well. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Valley Buick GMC responded

Thank you for the positive review, John! We're delighted to hear that your experience at Valley Buick GMC of Apple Valley was quick, efficient, and friendly. Our team is always here to help, and we're glad we could provide you with the service you needed. We look forward to welcoming you back in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 25, 2024

Always a great Team to work with, very professional, friendly, looking out for the customer experience. More

by Paul Hahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Valley Buick GMC responded

Thank you for the positive feedback, Paul! We are delighted to hear about your great experience with our team at Valley Buick GMC of Apple Valley. We always aim to provide a professional and friendly customer experience. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 24, 2024

Alex was wonderful helping me through the process of my Traverse getting fixed! Thank you!! More

by Tracywazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 28, 2024 -

Valley Buick GMC responded

Thank you for your kind words regarding your experience with us at Valley Buick GMC of Apple Valley! We're thrilled to hear that you had such a positive interaction, especially with your Traverse repair. We appreciate your support and look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 24, 2024

Friendly, knowledgeable, and prompt service. Clean garage and conveniently located in the heart of Apple Valley. More

by lauraquilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Valley Buick GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our team friendly, knowledgeable, and prompt. We take pride in providing a clean facility and convenient location in Apple Valley. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 23, 2024

Their service department cares about their customers and continues to support us in everything they do. More

by kvjneuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent service, confidence in their knowledge of Buick parts. Very simple process online to make an appointment! I’m going back! More

by bjbusch
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The service advisor couldn’t find me on the appointment list so ended up with him. I would avoid him going back. I wasn’t pleased that the work hours wasn’t on time he invoice and was given a long story More

by Joy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
May 23, 2024

He is as solid a Service Agent as we've ever worked with. He follows through on what he promises, and we always ask to work with him for any vehicle issues. More

by mjskillin72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent service, like Scott. He takes care of me and does not sell me something I don’t need. More

by al.pehrson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Backed my brand new truck door into the center counter. Said you would buff out the marks but I can still see the damage More

by pete8143
Recommend Dealer
No
Employees Worked With
Scott Soller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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