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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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May 29, 2024

Valley Buick is not only about responsible customer service and response time but their honesty on fix repairs etc is what sets them apart from others. More

by billswan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Valley Buick GMC responded

Thank you for your kind words. We pride ourselves on providing honest and reliable service to our customers at Valley Buick GMC of Apple Valley. We appreciate your recognition of our commitment to responsible customer service. Please feel free to reach out if you need anything in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 29, 2024

Have had vehicles serviced at Valley past 30 years. They’ve always done excellent work. More

by nheuer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Valley Buick GMC responded

Thank you for being a loyal customer and entrusting Valley Buick GMC of Apple Valley with your vehicles for the past 30 years. We appreciate your kind words and the opportunity to serve you. Looking forward to many more years of providing you with excellent service. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 28, 2024

Valley Buick was very professional and it felt like they wanted to help me. I would recommend! More

by j.dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Valley Buick GMC responded

Thank you for recommending Valley Buick GMC of Apple Valley! We are glad to hear that you had a positive and professional experience with us. If you ever need assistance in the future, feel free to reach out. We look forward to serving you again! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Pleasant, very helpful employees! Nice atmosphere to relax in while waiting for your vehicle. Didn’t wash car after the service is my only complaint. More

by kdhogan6066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember his name
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May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley. We are thrilled to hear that you found our employees pleasant and helpful, and enjoyed the relaxing atmosphere while waiting for your vehicle. We thank you for letting us know about the lack of car wash after service and appreciate your feedback. Please feel free to reach out to us directly so we can discuss this further. We look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

I was quoted a price but it was more then the quote. I understand tax, but additional charges not mentioned when I drove in. More

by Beav31847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We regret any confusion regarding the pricing. Please reach out to us at Valley Buick GMC of Apple Valley so we can address this matter and work towards a resolution. We value your business and aim to provide transparent information to all our customers. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Very happy with the service i received. Staff were very kind and friendly and helpful. More

by maddiemoore1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley, Maddie! We're thrilled to hear that our staff was kind, friendly, and helpful during your visit. We appreciate your feedback and hope to see you again soon. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Great with scheduling on time service- very customer focused, quality workmanship, fair labor pricing, honest and reliable dealership. More

by grndpabuzz@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Valley Buick GMC responded

Thank you for the outstanding review! We're thrilled to hear about your positive experience with Valley Buick GMC of Apple Valley. Providing top-notch service and ensuring customer satisfaction are our top priorities. We look forward to welcoming you back on your next visit and appreciate you sharing your experience with others. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 27, 2024

Fast, efficient, friendly. Called Thursday and got my appointment for Friday noon and all was done before I was done with my lunch More

by johnsonfamly6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We appreciate your feedback and are delighted to hear that our team provided fast, efficient, and friendly service. We're glad we could take care of everything so quickly for you. If you ever need anything else, don't hesitate to reach out. Looking forward to seeing you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 25, 2024

Great service by their staff. Very easy, comfortable place to be. They know what they are doing and do it well. More

by lkcarnhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Carnahan
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May 28, 2024 -

Valley Buick GMC responded

Thank you for the stellar review! We are thrilled to hear about your positive experience at Valley Buick GMC of Apple Valley. Our team takes pride in providing excellent service, and we are delighted to know that you felt comfortable and well taken care of during your visit. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 25, 2024

Valley Buick was so helpful and quickly addressed my servicing needs. I will definitely return! Stephen was professional and knowledgeable and I felt everything exceeded my expectations! More

by andreashealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
Report | Print
May 28, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley! We are thrilled to hear that we were able to quickly address your servicing needs and that Stephen provided professional and knowledgeable service that exceeded your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at Valley Buick GMC of Apply Valley

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