Valley Buick GMC - Service Center

excellent customer care When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying t When bringing my vehicle in for AC service I had my granddaughter along. The car seat had to be moved to the loaner car, Scott helped with carrying the base for me. Another gentleman helped me to get to the the loaner. The same extra help was given when I moved everything back into my car. The people at Valley really do go out of their way to make the experience great. I don't want to go to any other car repair garage. More

Checking routine service brakes Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free ca Good service, notify me what need to repair and found some issues to repair under warranty. Good job to resurface rotor. But forgot provide me free car wash!!! More

Helpful advice and good service We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very tha We were given very good advice on an issue we had with our car that was going to cost $3,000 + to fix. The advice was unsolicited but we were very thankful because we could now make a more informed decision. I always appreciate the personal and courteous service. More

Always Excellent I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of a I have been having my Buick serviced at Valley for many years. The staff is fantastic, and I have developed relationships as a result of the lack of attrition usual at most dealers. Scott and Tom have always been professional and helpful. More

Effortless transaction The service team made getting new tires super easy! They even suggested if I waited two weeks that I would save $100.00 due to an upcoming special. Gr The service team made getting new tires super easy! They even suggested if I waited two weeks that I would save $100.00 due to an upcoming special. Great people! More

Tom is Awesome! Tom always takes the time to explain the repairs and pricing to keep our vehicles running smooth. We take all our vehicles to Tom. Tom is our "Trust Tom always takes the time to explain the repairs and pricing to keep our vehicles running smooth. We take all our vehicles to Tom. Tom is our "Trusted Adviser" More

Tom did a great job on our 2002 Yukon XL Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get m Thanks for taking the time to help me facilitate a new starter and rear brakes on our older Yukon XL. Tom was very helpful and took the time to get me the best pricing and call me to inform me of the status of the repair. More

Check Engine light was diagnosed and results quick . I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repai I used the shuttle service and it was all I needed, Drivers were very friendly. The work came in less than I expected, and though I declined one repair there was no pressure to replace that part, though they explained the need and we discussed later repair. More