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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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June 01, 2024

Heathers very good customer service and friendly heater sure customer is fully satisfied. Will be back More

by wdetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Valley Buick GMC responded

Thank you for your positive review! We are delighted to hear that you had a great experience with our customer service team. We always strive to ensure our customers are fully satisfied. We look forward to welcoming you back to Valley Buick GMC of Apple Valley in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 01, 2024

Fixed my tire and did an oil change, well done. Very happy with the job More

by Risserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Valley Buick GMC responded

We appreciate your positive feedback about the tire fix and oil change. Please feel free to come back to Valley Buick GMC of Apple Valley for any future needs or share your experience with others. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 31, 2024

Service has always been good and this visit was the same. For this vehicle this is our place. More

by jedthe2nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Valley Buick GMC responded

Thank you for your 5-star review! We're thrilled to hear that your experience with us at Valley Buick GMC of Apple Valley has been consistently positive. We're honored to be your go-to place for your vehicle needs and look forward to continuing to provide you with excellent service. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 31, 2024

Terrific staff, communication skills and customer service. Appointment and service were on schedule and efficient. More

by dkfarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Valley Buick GMC responded

Thank you for the positive feedback! We are delighted to hear that you had a great experience with our staff at Valley Buick GMC of Apple Valley. We take pride in providing excellent customer service and being efficient with appointments and services. We appreciate your kind words and look forward to welcoming you back. Sincerely, The Team at Valley Buick GMC of Apple Valley

May 31, 2024

The entire staff at Valley is very customer focused, professional in dealing with you and very knowledgeable. I would highly recommend Valley for all services More

by senger8854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Valley Buick GMC responded

Thank you for the kind words about Valley Buick GMC of Apple Valley! We are thrilled to hear that our staff provided you with excellent customer service and expertise. We appreciate your recommendation and look forward to serving you again. Sincerely, The Team at Valley Buick GMC of Apple Valley

May 31, 2024

They have courteous, knowledgeable, helpful sales personnel. Jim was patient and good humored with me. His efforts helped me zero in on a specific car make and model. Easing my confusion.. Unfortuna More

by Flkibler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim ??
Jun 03, 2024 -

Valley Buick GMC responded

Thank you for sharing your experience with Valley Buick GMC of Apple Valley. We appreciate your kind words about Jim and our sales team. It's great to hear that Jim was patient, good-humored, and helpful. Please keep us in mind for your future automotive needs. Thank you for considering us! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 31, 2024

I have known Scott Soller and Jim Paul for years and I always call this Dealership, specifically, when my vehicles need work. Scott took the time to understand my issue, got the truck in right away, and More

by dnsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Valley Buick GMC responded

Thank you for your 5-star review! We are thrilled to hear about your positive experience with Scott and Jim at Valley Buick GMC of Apple Valley. We take pride in providing great customer service and timely vehicle repairs. We appreciate your loyalty and look forward to assisting you with any future vehicle needs. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

They did a great job servicing our Yukon. It was completed correctly and on time More

by kt.groth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with us! We are thrilled to hear that your Yukon received exceptional service from Valley Buick GMC of Apple Valley. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

Tom is great to work with, very honest and professional. Always gives great service on my vehicles More

by Juliejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that Tom provided you with such honest and professional service. We strive to deliver top-notch service on all vehicles at Valley Buick GMC of Apple Valley. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Valley Buick GMC of Apply Valley

May 30, 2024

Great people to work with in sales and service department. Always happy and courtesy to work with! More

by EKDML4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Valley Buick GMC responded

Thank you for your kind words about our sales and service department at Valley Buick GMC of Apple Valley! We appreciate your feedback and are glad to hear that you had a positive experience with us. We look forward to working with you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

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