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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
633 Reviews

633 Reviews of Valley Buick GMC - Service Center

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June 12, 2024

I’ve always had great service with the Apple Valley GMC. Thank you for a great team. More

by nharlow5410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley! We're thrilled to hear about your positive experience with our team. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 12, 2024

My experience was good. Being here from Georgia made me apprehensive, but Heather was great. Repair was done well and quickly. I actually bought a ‘77 trans am when Valley w More

by Mewillett0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley, we are delighted to hear about your positive experience with us. It's fantastic to hear that Heather provided you with great service and that the repair was completed efficiently. We appreciate your continued trust in us, and we look forward to assisting you with your automotive needs in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 12, 2024

Fast service, vehicle evaluated and returned in a little over 24 hours. Friendly service advisor, acting as a customer advocate more than a service pusher. High quality repair technician finding vehicle fau More

by russ_hager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ladino
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for sharing your positive experience! We are pleased to hear that our team provided fast and friendly service, and that our technicians efficiently identified and resolved the issue with your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 12, 2024

Fast service honest friendly, reliable ,has serviced my 2015 Buick Regal since new, would recommend!! More

by nmann7701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your service needs! We truly appreciate your recommendation and loyalty. We look forward to continuing to provide you with fast, honest, and friendly service in the future. See you next time! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 12, 2024

Service is exceptional and I would highly recommend Scott and Valley Buick for service! Everything is always done well. More

by prtrewick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for the fantastic review and recommendation! We are thrilled to hear that you had an exceptional service experience with Scott and Valley Buick GMC of Apple Valley. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 12, 2024

Brought in Tahoe for 2 concerns said it was fixed left with 1 concern unaddressed even though another”leak” was repaired. Tahoe still makes noise not very happy with Valley GMC right now More

by mithga777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Valley Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns and appreciate your honesty. We strive to maintain high standards and take your feedback seriously. Please reach out to us directly so we can address the remaining issue with your Tahoe. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 11, 2024

Nice staff, facilities. Friendly, but - didn’t know when to go to the pay counter. Was my first trip/oil change. More

by at
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Brought in for an oil change, tire rotation, tail gate switch recall and wash. No reason to think differently that all work was done, other than it was obvious it didn’t get washed. More

by denr469
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was informed Alex was to contact me upon completion.
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Jun 13, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your recent service visit. We appreciate your feedback regarding the missed wash. We understand your expectations and will address this to ensure a thorough service experience next time. We look forward to welcoming you back for any future service needs. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Great excellent service. Short wait time. Clean waiting area, service area. Tv available while waiting. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for the fantastic review, Bob! We're thrilled to hear that you had a positive experience with Valley Buick GMC of Apple Valley. We take pride in providing excellent service and a clean, comfortable environment for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 10, 2024

Service was performed quickly and professionally. Everyone was very friendly and courteous, Highly recommend Valley GMC! More

by mo.raverty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Valley Buick GMC responded

Thank you for the positive review! We are thrilled to hear that you had a quick and professional service experience with us. Our team at Valley Buick GMC of Apple Valley takes pride in delivering friendly and courteous service. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

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