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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
635 Reviews

635 Reviews of Valley Buick GMC - Service Center

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June 29, 2024

People who work there are friendly and honest. Seems they try to make things work for us in a caring way. More

by westbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for sharing your positive experience with us. We appreciate your kind words about our friendly and honest service. We strive to provide caring and tailored solutions for all our customers. We look forward to assisting you again in the future. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 26, 2024

This crew is excellent. They care for your car like you do. They are engaged and thorough. And explain everything very well so you understand. I enjoy their waiting area t More

by crazyamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEPHEN SWINFORD
Jun 27, 2024 -

Valley Buick GMC responded

We are thrilled to hear about your great experience with our team. We pride ourselves on providing excellent care and service for your vehicle. It's wonderful to know that you found our team engaged, thorough, and great at explaining everything clearly. We're glad you enjoyed our waiting area as well! We hope to see you again soon or that you share your positive experience with others. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 26, 2024

Friendly and professional employees. Up front and effective with all they do. When I have my vehicles serviced at Valley I know the work will be done right and on time. More

by robbiedstew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Mullett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Valley Buick GMC responded

We greatly appreciate your positive feedback and are thrilled to hear that you found our team to be friendly and professional. We are committed to providing top-notch service and ensuring your vehicle is well taken care of. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 20, 2024

Very responsive to our car's need of repair. Stopped in to get brakes fixed without an appointment. More

by lauraostamping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your car repair needs. We appreciate your positive feedback about our responsiveness and service. We're glad we could help with your brakes efficiently, even without an appointment. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

Staff are Courteous and knowledgeable. Appointments for service are convenient and easy to schedule. The facility is always clean and neat. More

by lifestormsmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your service needs. We appreciate your kind words about our courteous and knowledgeable staff, convenient appointment scheduling, and clean facility. We look forward to welcoming you back for your next service appointment. Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

They are always friendly and helpful service is done in a timely manner. I feel I can trust what they are telling me More

by jebedeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for sharing your positive experience with Valley Buick GMC of Apple Valley! We are delighted to hear that our team provided you with friendly and helpful service while ensuring your vehicle was taken care of in a timely manner. We always strive to be transparent and trustworthy in our communication. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 19, 2024

I have had my vehicles engine replaced here and have had nothing but problems since. Tire fell off and blue smoke coming from tailpipe. Been blown off since. Service lady this time was rude on top of things More

by NightHawk0720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Paul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Valley Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 19, 2024

The best dealership I ever seen they do great service and respect client. Thank you all . More

by Mzotamou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley and for sharing your positive experience with us! We are thrilled to hear that you found our service great and felt respected as a client. We truly appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Team at Valley Buick GMC of Apply Valley

June 18, 2024

Every one was super helpful and happy. I love the free coffee and water , and the oil change punch card. More

by loriandreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Valley Buick GMC responded

Thank you for the fantastic 5-star review! We are delighted to hear that you found our team helpful and cheerful. We're glad you enjoyed the complimentary coffee and water, as well as the oil change punch card. We appreciate your feedback and look forward to your next visit to Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

June 17, 2024

Very satisfied with the work done on my GMC. Employees are knowledgeable and courteous and I will be back again 😄👌 More

by Rkbulgren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Valley Buick GMC responded

Thank you for choosing Valley Buick GMC of Apple Valley for your GMC service! We appreciate your kind words about our knowledgeable and courteous team. We look forward to seeing you again for your next visit! Sincerely, The Team at Valley Buick GMC of Apple Valley

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