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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
749 Reviews

749 Reviews of Valley Buick GMC - Service Center

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December 25, 2024

Been using this dealer for over 20 years that alone should say why i have stayed with them More

by tjnretired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Valley Buick GMC responded

Thank you for your incredible loyalty over the past 20 years! We truly appreciate your trust in Valley Buick GMC of Apple Valley. It means a lot to us to have customers like you. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 24, 2024

They were punctual and courtesy Went the extra mile to keep the interior of the vehicle clean More

by Schroedermark25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We appreciate you taking the time to share your experience with us at Valley Buick GMC of Apple Valley. Our team is dedicated to providing excellent service, and we’re glad to hear that their punctuality and attention to detail made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 24, 2024

Got us in with an emergency repair while traveling back to Arkansas, service was great, THANKS More

by gpgmlarson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Valley Buick GMC responded

Thank you for the wonderful review! We’re glad to hear we could assist you with your emergency repair while traveling. At Valley Buick GMC of Apple Valley, we strive to provide excellent service to all our customers and are glad this was reflected during your visit. Safe travels back to Arkansas, and we hope to see you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 23, 2024

Truck was in the shop for a while waiting on back order part. Valley made sure I was accommodated with a loaner truck and updates throughout! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Dec 25, 2024 -

Valley Buick GMC responded

Thank you, Jake, for your wonderful review! We appreciate your understanding while your truck was in the shop waiting for the back-ordered part. We’re glad to hear that our team at Valley Buick GMC of Apple Valley was able to provide you with a loaner truck and keep you updated throughout the process. Your satisfaction is our priority, and we hope to assist you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 23, 2024

Efficient and friendly service. Worked with my schedule to get my oil changed before the holidays. More

by bruce.lindahl
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you experienced efficient and friendly service at Valley Buick GMC of Apple Valley. It's great to know we could accommodate your schedule for the oil change before the holidays. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 22, 2024

Good service. Great people. Able to get an appointment when I needed it. Will use again More

by dsnider5344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Valley Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great experience with our team at Valley Buick GMC of Apple Valley. It's our priority to provide convenient service and support, and we're glad this was reflected during your visit. We look forward to assisting you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 20, 2024

I have been going to Valley Buick GMC for years for sales and service and have never been disappointed. More

by kandgeul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Dec 23, 2024 -

Valley Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Valley Buick GMC of Apple Valley over the years. It's wonderful to hear that you've had positive experiences with both our sales and service teams. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you for many more years to come! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 20, 2024

The service advisor kept me informed on the progress of the repair on my car. I will be using your dealership for all my future car service and repairs. My advisor was Tom Stensrud. More

by birdfixer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Tom kept you informed about the progress of your car's repair. At Valley Buick GMC of Apple Valley, we strive to provide excellent service, and we're glad to know you'll be choosing us for your future car service and repairs. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Service was great but the adviser I had was very rude. I had made an appointment online and upon getting there for my appointment he told me in America we make appointments with a human and he might not g More

by bretdimatteo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Valley Buick GMC responded

Thank you for your feedback, Bret. We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It's great to hear that you found the service to be satisfactory, but we understand your concerns regarding your adviser’s behavior during your appointment. We value our customers and aim to provide a positive experience for everyone. We encourage you to reach out to us directly so we can address this matter and ensure your next visit is seamless. Thank you again for your input! Sincerely, The Team at Valley Buick GMC of Apple Valley

December 19, 2024

Working with Heather over the last few years has been great, I won’t bring my truck anywhere else. More

by metrowsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian at collision center.
Dec 21, 2024 -

Valley Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Heather at Valley Buick GMC of Apple Valley has been so positive over the years. We truly appreciate your loyalty and look forward to serving you and your truck in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley