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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
887 Reviews

887 Reviews of Valley Buick GMC - Service Center

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February 22, 2025

Scott is the best. Yous should be proud to have Scott on your team. He does a great job keeping me updated with what's going on and has a great attitude. Thanks Scott! More

by wbrady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Scott and are glad to hear that he provided you with excellent service at Valley Buick GMC of Apple Valley. Keeping our customers informed with a positive attitude is our priority. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 22, 2025

my first 5 or so oil changes went fine. But during my last oil change the cable connection under the engine for the backup camera was physically disconnected. I had to bring truck back and More

by mithun8.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember names
Feb 25, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the issue with your truck's backup camera after your recent oil change at Valley Buick GMC of Apple Valley. We appreciate your feedback, as it helps us improve our service. We encourage you to reach out to us directly so we can address your concerns and ensure a better experience in the future. Your satisfaction is important to us. Sincerely, The Team at Valley Buick GMC of Apple Valley

February 22, 2025

Overall satisfied with dealership. Very dissatisfied with low quality of vehicle and major repairs required at low mileage. More

by cinosam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Valley Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear you were satisfied with Valley Buick GMC of Apple Valley as a dealership. However, we understand your concerns regarding the quality of the vehicle and the need for major repairs. We strive to meet high standards and would like to discuss your situation further. Please feel free to reach out to us directly so we can assist you better. Thank you for choosing us! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 19, 2025

The dealership was quick to diagnose and get my truck fixed in a very timely manner. They kept me up to date on the repairs and it was greatly appreciated! More

by benwinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience at Valley Buick GMC of Apple Valley with the timely diagnosis and repair of your truck. Keeping you informed throughout the process is important to us, and we appreciate your feedback. We look forward to seeing you again! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 18, 2025

That always do a great job. We have been very happy with the service we have received. More

by 71rlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've been happy with the service at Valley Buick GMC of Apple Valley. We strive to provide the best experience for our customers, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 17, 2025

Excellent service - always timely and well done. Service writers are friendly and very helpful . I get all of Mr service done at Valley More

by marylowden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Rue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Hatting
Feb 17, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you always receive excellent service at Valley Buick GMC of Apple Valley. Our team strives to provide timely and friendly assistance, and it's great to know that we meet your expectations. We look forward to seeing you again for your next service! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 17, 2025

They are very curtious and honest. I never give excellent ratings, but they come close. More

by JRW965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Valley Buick GMC responded

Thank you for your feedback! We appreciate your kind words about our courteous and honest service at Valley Buick GMC of Apple Valley. We strive to provide an excellent experience for all our customers and are glad to hear we came close for you. We hope to see you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 17, 2025

The dealership people are very friendly and I always have a good experience when I go there. The most important thing for me is that I trust them they never try and take advantage of me just because I’m el More

by jensenmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you always have a good experience at Valley Buick GMC of Apple Valley. Building trust with our customers is very important to us, and we're glad you feel that trust, especially when it comes to your needs. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 16, 2025

The service staff and cashier were very professional and friendly. The show room and waiting area is very nice!! More

by mcm104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We appreciate you taking the time to share your experience at Valley Buick GMC of Apple Valley. It's great to hear that our service staff and cashier made a positive impression on you. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

February 16, 2025

I had wonderful service with full explanation of needs and with timely delivery of repairs. More

by MDOUGHERTY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Valley Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that you received wonderful service and a full explanation of your needs at Valley Buick GMC of Apple Valley. Our team strives to provide timely repairs, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Valley Buick GMC of Apple Valley