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Valley Buick GMC - Service Center

Apple Valley, MN

4.7
939 Reviews

939 Reviews of Valley Buick GMC - Service Center

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March 24, 2025

Went very well and thanks to Scott for helping me through the service appointment!!! Much appreciated. More

by kgburke4681
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Soller
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Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your service appointment went well and that Scott was able to assist you effectively. We appreciate your feedback and look forward to serving you again at Valley Buick GMC of Apple Valley! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 24, 2025

Had waited for my vehicle and was ready in an hour. SCOTT IS THE BEST ! Also asked about a part that has been on back order since August 1st 2024. Was told it should be in around June More

by richardholtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Valley Buick GMC responded

Thank you, Richard, for your fantastic review! We truly appreciate your kind words about Scott and are glad to hear that your vehicle was ready in such a timely manner at Valley Buick GMC of Apple Valley. We understand your concern regarding the part on back order, and we will continue to keep you updated. We look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 22, 2025

I do have a complaint following my most recent service visit for an oil change/tire rotation. There are greasy footprints left behind on my driver’s side floor mats. I’m not pleased about that. More

by LALIND
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

I would not recommend this location due to poor communication and customer service representatives. Representatives had lacking information, requiring prompting to provide me with full information More

by lindseynelson421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey
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March 22, 2025

Always willing to get my vehicles in. Never try to sell me what isn’t needed. Honest and very trustworthy. More

by reinerjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

I was pleased with the service. Making the appointment and checking in was a very simple process. More

by bahumlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Wickenhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

It was easy to get in and make my appointment. I trust at service to do a great job taking care of my vehicle. I just want to say thanks for taking care of of my vehicle More

by BARBKEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

They go above and beyond in every capacity from sales to service.. always a pleasure to stop by and see my friends More

by fishinwithtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Carnahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was also quite pleasant as well as Tom? Who originally closed my financial upon buying my vehicle
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Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently have a great experience at Valley Buick GMC of Apple Valley, and we truly appreciate your kind words about our team. It's always a pleasure to serve our valued customers like you, and we look forward to seeing you again soon! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 22, 2025

Prompt friendly service from start to finish… Wonderful capable employees who are there to please… More

by vickidecker6996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Valley Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service and felt supported by our capable team at Valley Buick GMC of Apple Valley. We appreciate your kind words and hope to see you again soon for your next vehicle needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

March 22, 2025

Best dealership I’ve ever experienced! I would highly recommend this dealership from the sales to the service. They go over and beyond to make sure you are completely satisfied!. More

by karsty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Soller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Stensrud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Valley Buick GMC responded

Thank you for the fantastic review! We are thrilled to hear that you had such a positive experience at Valley Buick GMC of Apple Valley. Your recommendation means a lot to us, and we appreciate your kind words about our sales and service teams. We look forward to seeing you again and helping with any of your future automotive needs! Sincerely, The Team at Valley Buick GMC of Apple Valley

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